Skip to content
Collect, Assign, Answer & Track
How to navigate and customize this doc for your team's needs.
Welcome! As a frequent culprit of having too many tabs open, I am particularly fond of tools that allow me to accomplish an entire workstream without having to navigate elsewhere.
I built this doc to show how you can use Coda to combine multiple tasks and house them in one place. The doc is currently set up to show how external parties can submit a question or bug, and teams can assign, track, and answer each — without opening a new tab.
and
Copy this doc
Clear all example data
You can copy this doc and easily repurpose for other needs such as:
Feel free to use part or all, and to customize the below elements for your team’s needs!
External Form
Can be embedded on another website, and does not require a Coda account for form submission
Ticket tracker
Collects all the form submissions (in real-time), and provides:
Knowledge base
A repository where team members can go to find scripted answers to common questions
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.