Shipping SOP

Shipping SOP - Onboarding Vendor Shippers

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Shipping SOP - Onboarding Vendor Shippers

Introduction to JMC Global and our Europe/Asia partner

Date: 7/14/20

Purpose: Onboarding New Shippers

Key Deliverables

Accountability

Notes

Completed

Review PO/Contract

HRH/Client

Must see the detail before we set the communication

Finalize Vendor Form

HRH/JMC/UC

Based on what we see for orders, we can ask the right questions

Send Intro videos

HRH/JMCGL

General Overview/The SOP Specific

Send videos to RI’s

Send Introductory email to vendor with videos

HRH/JMC

Intro HRH/Deugros

HRH/JMC/DEUGRO

Meeting/Phone/Email depending on need

Business Application

HRH /Vendor

Working through

Payment - ACH W9

HRH/Vendor

ACH W9

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HRH Global Strategy

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Project Partner 1 For Epic Vendors in Europe - DEUGRO

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Origin shipper setup

1. Account Set up for new Clients involves much more than completing a Business Application, ACH payment details and W-9.

2. Do a Client On-Boarding Call Review customer shipping process, logistics expectations, Reporting requirements, billing procedures for both parties (Billing backup) and Project specific details. Introduce Operations and accounting Teams.

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Kick Off Webform⁠

Sample

3. Client contacts JMC via email with Order#, Vendor details and instructions on service

requirements. (i.e.. Air Freight, Ocean- LCL, FCL, Ground, Foreign to Foreign, Courier)

4. JMC will need the following documentation for shipping. Client can provide or if they authorize, JMC will procure these documents from the Shipper:

a. Shipper’s Letter of Instruction - Power of Attorney For Customs Clearance

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b. Commercial Invoice with HTS Code and Country of Origin for all products

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c. Packing List with individual Packaging Details: # of packages, type of package, weights and dims per package.

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5. JMC will initiate contact with vendor and arrange for pickup schedule and corresponding routing based on availability.

Upload photos directly from any device by clicking on the + icon in cells or dragging an image within the Photos column.

Clear template

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6. For Import Shipments:

a. JMC provides customs clearance as well as coordinates annual Continuous Bond application.

b. If Client wants to use their own Customs Broker, provide name & contact details (Tel # & email).

c. JMC will liaison with Broker for the Clearance process and release of goods with the carrier.

d. DUTIES: IF JMC does clearance, then Duties & handling fee would need to be paid at time of entry. Shipper/Importer has the Option to pay US Customs online directly if they so choose.

7. JMC arranges Door Delivery and appointments based on client’s timeline requirements.

8. Provide regular shipment status to our client via email, real time expediting and order management reports and/or Access to our Order Management Portal and email notifications of shipment milestones (Scheduled, In-transit and delivered)

9. Billing of shipments will be issued once goods are picked up at origin. Payment terms will be based on client/project agreements.

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