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User Research

Takeaways

Of the 30 RC men who signed up in November, only 20% of mentor candidates have completed modules. On one hand, men who have completed the training (7-12 hours), have lauded the program as a must do, saying they learned new insights. Many of them have enjoyed the blend of training and prayerful contemplation from going through the curriculum. From those who haven't prioritized the time or make progress, we see a few patterns:
Lack of understanding why experienced mentors need to complete the training
Losing momentum because of the module stage gates prevent people from completing more than an hour at a time.
Feeling of isolation when no one comments on their insights.
How we plan to address this issues:
Work with newly appointed Mentor Formation Director lead to revise the curricululm to reduce content redunacy
Move forward with the existing trained mentor and learn from their matches.
Enlist the help of trained mentors to lead pods of RC men in monthly discussions to reengage
Share regular updates on the Timothy Collective.
Explorehow much upfront training is reqeuired.

Mentor interviews

Efrain Coronado <> Inoh

Good evening Inoh,
I like the Navy Combat Uniform color scheme; and Logo “E”.
I believe deep themes behind the apostolate are formation and transformation (which parallels the logo), and combat, more specifically, spiritual combat (hence the color scheme Navy Combat).
As far as the designs, yes, I designed them myself, just playing with my iPad.
A wanted to directly transmit what the work is about. It is an apostolate done through mentorship, “a mentorship apostolate”.
The ‘hammer’ again, formation, work, effort, transformation.
The two crosses identifies St.. Timothy, images of him usually portray him with two crosses. I just think St. Paul, the mentor, carrying a cross, and St. Timothy, the mentee, symbolized by the second cross.
The nails, our call to share in the paschal mystery. The Timothy Collective, is to share between men, our journey in life and sharing our efforts and ‘crosses’, and sacrifices life demand of us, to die and resurrect with Christ in every challenge.

Summary | Thursday, March 23rd @ 10:15 AM
The training modules for the mentorship program were well done and contained a lot of valuable content. However, the requirement to stop after each module was completed was not ideal for some participants who preferred to set aside larger blocks of time to complete the training.
Flexibility was important for the participants in the mentorship program, as many had busy schedules. While in-person meetings were valuable for networking and putting faces to names, the ability to complete the training modules on their own time was appreciated.
The importance of training and completing all modules in a program, even for experienced professionals. Andy believes that going through the training is a good gatekeeper to ensure that participants are serious about the program and that it challenges individuals to think about concepts they may not have considered before.
The motivation for mentoring younger professionals and making an impact in their lives is more rewarding than pursuing a big paycheck. Andy is at a point in his career where he wants to use his talents to support causes he believes in, such as encouraging adoption within the Catholic community and motivating young men to live their faith in their careers. → Open to sponsoring, but would like young men to have some skin in the game

Summary | Thursday, March 13th
Inoh Choe and Mark Thatcher discussed the YCP Mentor Program and Mark's experience with it
Mark suggested creating a guidebook of passages, scriptures, gospels, and parables that could be used as a "cheat sheet" for mentors
Mark suggested blocking off an hour a week to go through the modules and make it a priority
Mark suggested that going through the modules should be a requirement for all mentors, as it is not a heavy lift and is a learned skill set
Mentoring is an important part of developing skills and becoming successful
There is no perfect mentee or mentor, as everyone is broken by nature
A mentor should be a person in the mentee's arsenal, and mentors should be sought out within the mentee's own company or parish
A mentor should be vulnerable and confident in order to build a relationship with the mentee
An upfront contract should be established at the beginning of each meeting, setting expectations and goals
Mark Thatcher shared his experience of utilizing a gospel goals plan to prioritize faith, mental and physical health, family, and work.
He discussed a case study of a mentee he has been working with who is buying a house and the positive impact of the mentoring relationship on his relationship with his father.
Takeaways
Mentoring is an ongoing process, and the frequency of meetings may vary depending on the mentee's needs

March 9th
Meeting purpose was to discuss Jason Pitser's experience with the mentor modules and his goals for mentorship
Jason found the modules straightforward and engaging, and he is interested in helping those who are "lost" or "looking for direction"
Jason suggested that the onus should be on the mentee to travel for in-person meetings

Summary | Thursday, March 9th @ 3:32 PM
Interaction and personal connection are important in both professional and personal settings. Efrain emphasizes the need for interaction and engagement in his work as a dentist and in his passion for leadership and personal relationships.
Shorter readings and more frequent interaction can improve the learning experience. Efrain suggests that shorter readings and more frequent interaction could have helped him feel more engaged and connected in the program he participated in. This could be applied to other learning or training programs to improve the experience for participants.
The importance of integrating faith into professional life: Efrain emphasizes the importance of bringing his faith into his professional life as a dentist and working for a large company. He believes that this is a challenge that many professionals face and that he can contribute to helping others in similar situations.
The importance of mentorship: Efrain is interested in becoming a mentor and believes that it is important for mentees to choose their own mentors. He is open to working with individuals who are either lost or looking to balance their personal and professional lives. He also believes that it is important to match mentors and mentees to ensure a successful relationship.

User Interviews

Tim Moot | Mentor feedback

Tim : Career and, you know, you potentially have relationships too. Like, like you're sort of meshing like life coaching with examples. You know, you want somebody, I would want somebody as a 27 year old, who. Was either, like, let's say that's your age group at 25. Like I would've loved a 30. Five to 37 year old entrepreneur or who was. You know, two years into his business, like that would be super cool. I, no. No entrepreneur two years into his business would give the time of day to have three beers with somebody who's. Like in a group like that, but. You know, this would, it would be like a guy I could relate to who I wanted to be like, and I could ask them. Hey, you know, like,
Tim : how should I be thinking about the, you know, this girlfriend that I have that I might want to get married to, or like, what's the next job I should take, given what I want? Like. Do you have any friends who do this one role you don't have, but. Like I'm interested in, in. Could I maybe talk to them for 30 minutes. Like that kind of thing. And I have a mentor from Workday. Who's been. Like one of my like favorite people I've ever met and has been so helpful. And he kind of serves that purpose. Hey man, I'm about interested in becoming a general manager. Like who should I talk to? Oh, I have a couple friends who you might be interested in knowing. So you'll never get all of that, but I think that's, it's like a, the well-roundedness is key.
Inoh Choe: I love that. So I had a question, like, what was the best way, like you said, my three life goals are. Starting my own business, Mar family and. Fairly.
Tim : Now drop it.
Inoh Choe: Yeah. Nonprofit like sh should that question be asked, like when, like when you sent, we're gonna, I'm about to launch a website next week, but we're still kind of feeling that kind of survey question. Should it be like, what are your three goals or what do you want to get out of this mentorship? Or like who, if you could be meet three people, like what qualities would they have? That, so that we can at least have an informed decision when we. Share like the profiles that could of mentors, who would be interesting.
Tim : Totally. I think that would be very. Valuable. Like your profile questionnaire. So, you know, if I were thinking about. Who I would what I would want a, a business to know. It's almost like dating a little bit, you know?
Inoh Choe: Hmm. Yeah.
Tim : One of the things that you get already for free is religion. I mean, I think these are gonna be Catholic. I would be interested in. Like the mentors time availability. Age.
Inoh Choe: Mm-hmm
Tim : Like their own personal goals. Like from a mentee. Would be interested in what the mentors accomplished. But it's kind of difficult to. Ask both parties to fill that out because the mentees wouldn't have accomplished a whole lot. But you could say like, write three accomplishments that describe. Who you are the most? And like, I would talk about a half Ironman. I would love, I did that and I'm trying to do a full, and I love a guy who was running triathlons, like right up my alley, you know?
Inoh Choe: oh, I love that question. Okay.
Tim : You could you know, you would, you would probably care about. Relationship status possibly. Like how long have you been married? Or new and then, you know what? I also would find really interesting a person who's older than me who had more or less the same, like. Dealt with the same problems that I was either dealing with. Just had dealt with or foresee in my twenties. Like like struggles that I had. In, well, it depends. And this is where you have to target your survey to like your population. Is it the mentee or the mentor, but. Like if I had had somebody who'd.
1 note
Tim : Told me. Yeah. I, I. Totally felt like rudderless and uncertain in my early twenties about what my purpose was. Then I would spend, you know, hours talking with him about. How he found his, who he taught, like what his journey was to Morris. Like solidity.

<add more user interview feedback here>

Thursday, February 16th @ 4:16 PM
Fr. is looking to multiply himself through the men in his group by forming them into apostles and having them mentor others.
Fr. is looking to bring in another priest to help with the growth of the group and to transition new members into the group.
Fr. has a gift for individualization and connecting people, which is important for setting up mentors.
Millennials are looking for mentorship and guidance, and the best way to reach them is to share personal experiences and journeys with Jesus Christ.
Fr. recommends reading the book Lost and Found to better understand how to get Millennials back into the church.

Stats

Mentoring ROI
People who get mentored are more successful
The researchers estimated the call center’s ROI for the mandatory mentoring conducted in the study. Accounting for administrative expenses along with the costs of taking mentors and mentees away from answering calls during their meetings, they calculated that the program generated an ROI of a whopping 870%.
Higher quality mentors lead to 3x outperformance than baseline mentors
mentors who had already achieved success in the tech industry were able to help younger tech startups outperform their peers by a factor of three. The benefits from lower-quality mentors were far, far lower.


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