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Name

output

gem_AI

gem_dates

dates

General-Terms-and-Conditions-for-consumers-and-small-enterprises---EN~2024-03-29-11-15-55~cache.pdf

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**Dates:**

* 1st December 2023: Date of General Terms and Conditions * Within 1 month before amendments enter into force: Proximus must inform customer of changes to Contract and Service * Within 3 months after notification: Customer may terminate Contract at no cost (except as noted) * 3 months' advance notice: Proximus must inform customer of termination of Service * Within 1 month after date of Contract termination: Customer may request number transfer * Within 5 calendar days of termination of service: Customer must lodge complaint regarding unjustified service termination * Within 6 months after request to transfer number: Customer may claim compensation for delay

1st December 2023 - Entry into force and duration of the Contract

Within 10 days of suspension - Proximus may terminate the Contract immediately if the situation is not rectified (Minimum service, suspension and termination by Proximus)

Within 30 days of the invoice date - Customer must lodge invoice disputes with Proximus (Invoice disputes)

Within 1 month of termination of the Contract - Customer may request number transfer to another operator (Number portability)

Within 5 calendar days of termination of service - Complaints relating to unjustified termination of service must be lodged (Conciliation and dispute settlement procedure)

BofAML_MiFID_II_General_Terms_and_Conditions_of_Business_Version_2_0_December_2018.pdf

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Dates in the document: - 16 April 2014 (2x) - 15 May 2014 - 31 July 2018

No specific input provided.

ic-general-tcs-and-costs-as-cm.pdf

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**Dates and their context in the document:**

* **February 2021:** Version 2.4 of the General Terms and Conditions for Indirect Clearing released.

* **September 22, 2017:** Commission Delegated Regulation (EU) 2017/2154 supplementing Regulation (EU) No 600/2014 of the European Parliament and of the Council with regard to regulatory technical standards on indirect clearing arrangements adopted.

* **October 2020:** Cost Disclosure Statement for Indirect Clearing released.

February 2021 - Summary of Indirect Clearing Conditions October 2020 - Annex: Cost Disclosure Statement for Indirect Clearing

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