Creator F.A.Q

Important product and order information

We offer free 2 day shipping for all US orders

All of our jewelry can hold up to 50 memories

Materials

Sterling Silver: All jewelry is made from high-quality 925 sterling silver

18K Gold Vermeil: A thick layer of 18k solid gold on our 925 Sterling Silver. 5x thicker than gold-plated jewelry!

Every order Includes gift box and instructions/care guide

Jewelry designed by the founder Howard in the USA. Handmade in Bali with <3.

Last day to order to receive in time for Christmas (US Customers only) is December 19th at 12PM PST

What if I lose my Mementum jewelry?

You can report that your Mementum jewelry has been lost to lock the content inside.

If someone happens to find and scan your jewelry, we can inform the user that the jewelry was lost and assist in coordinating a return.

Your physical jewelry may be unrecoverable, but your important digital memories are safely backed up. We can transfer your memories onto a new piece of Mementum jewelry.

What can I add to Mementum?

Photos of your memories worth remembering and space for comments (a funny story, your feelings or a lovely quote). Feeling inspired? You can also add a letter to make it extra special! You can also edit the date and place of the photo.

Can I keep on adding memories?

Yes, you can continue adding memories! Mementum is meant to grow with you as you keep on making memories. Your necklace is like a physical key, with it you will be able to view, add or change the memories.

Are my memories private?

Yes, we understand the importance of keeping your memories private because we have memories too. Privacy is one of our core values, so we will keep your personal memories completely private.

Can I shower with the jewelry?

The Digital Soul of your jewelry is waterproof and will continue to function after showering. However, we strongly recommend not exposing our jewelry to any type of water because water can cause it to oxidize more quickly.

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