Onboarding

Welcome to Hatch! We’re so excited to have you onboard and your initial experience is super important to us. We want new joiners to feel they’ve made the right decision to join us, and that they are excited and committed to what we’re doing as a company.

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Send out

Offer Deck⁠

to the new joiner

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Confirm their acceptance / Negotiation

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Collect employee information

Full Name

Email Address

Mobile Number

Address

Also the relevant tax forms

Tax Details Form / Nominated super form

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Confirm Position Details

Position

Department

Hiring Manager

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Employment Details

Employment Type / Status

Start Date

Base Salary

Equity

Total Remuneration

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Contract Specific Details

Probation Period

Termination notice period

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Create & Send Job Offer

Job Related

Employee Contract

Employee Handbook

Office Details

Company Overview

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Provision The New Employee

Announcement Email

Team Introductions scheduled

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Payroll

Payroll details added to the system

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IT

Computer Purchased

Software Licenses required

Accounts created

Peripherals required

Company Email address

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Provisioning

Desk Allocated

Computer Set-up

Welcome Pack Created

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Ensure Offer & Policy Acceptance

Contract Signed & Returned

Policies Signed and Returned

Every new joiner at Hatch has an onboarding buddy. The onboarding buddy is usually a member of the team a new joiner is joining - ideally the team lead - and they can help with any questions that pop up and with socializing during the first couple of weeks at Hatch. Of course, everyone is available to help, but it’s nice to have a dedicated person to help.

Once we have decided which team a new joiner will join, the People & Ops team will reach out to the team to find an onboarding buddy. Please make sure if don't have any leave booked in the week before and the two weeks after the new starter joins

We will intro the new joiner and the onboarding buddy via email - please say hi and decide together where and when the onboarding will happen.

As part of the onboarding checklist, the Ops team will schedule reminders for a new team member's manager at the 30, 60 & 90 day mark to simply serve as a reminder that these checkpoints have arrived. There is no formal requirement for a manager to do anything different at these stages but there are a few helpful suggestions below to help the new team member's experience and to make sure everything is on track with the onboarding and you pass your probationary period.

Around the 30 day mark, it's good for the manager to provide initial feedback - especially if there is constructive feedback that needs to be given to ensure the person passes probation. Separately, it's also a good time to reinforce the positive work that has been done by somebody on the right track.

Around the 60 day mark, if things are going well, the manager might want to give an indication of this as it can ease any fears the team member may have. A member of the Ops team will also check in with the manager to see if things are on track.

The 60 day mark is likely the latest point a manager should be flagging any issues in performance with a new starter. If there are concerns, it's best to raise these with the Exec team as soon as possible to come up with a plan on how to move forward.

Feedback is a really important part of the onboarding process and as a manager it's a good idea to ensure the new team member receives feedback from their peers - either from you collecting it or them receiving it directly from their peers. It won't always be possible or necessary to do a 360 feedback session within the first 3 months, so it's up to you as a manager how best to approach that. As a manager you can also have blind spots on performance, so checking in with their peers can be helpful and can be done during your normal 1-1s.

These check-ins are designed to ensure every new starter is set up for success. Every manager will deal with these slightly differently, but it will hopefully be clear to everybody by around the 60 day mark how things are going and what needs to be worked on, if anything.

Onboarding Checklist

Onboarding buddy

Guidance for onboarding buddies

30/60/90 day check-ins