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1. Entry & tagging

Enter Direct Feedback

Here you can log any direct feedback you received about our product.

Add Bug 🐛
Add Feature Request 🌟
Add User Confusion 😕
Add Positive Feedback ❤️

Add General Feedback 🤔

➡️ Show direct feedback for this date range:
Everything
Search
Category
ID
Intercom User
Feedback
Status
Bug 🐛
direct-200
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Bicycle shipped with 3 tires
Unresolved
direct-193
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Customer reported that their bicycle arrived with 5 tires
Unresolved
direct-185
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Big problem: customer got a bike with only 1 tire
Unresolved
direct-191
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Customer got a bike with 6 tires
Unresolved
direct-197
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Bicycle shipped with 1 tire
Unresolved
direct-189
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Hey customer I'm working with really wants a bike with 2 tires, but got one that has 3 tires. What gives?
Unresolved
direct-187
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Customer got a bike with 3 tires
Unresolved
direct-84
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Another customer is reporting that they got 3 tires instead of 2
Unresolved
Feature Request 🌟
direct-188
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Customer really wants a bike with spinning tires
Unresolved
direct-196
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Can we buy a bike that is jet-powered?
Unresolved
direct-201
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Bicycle seats are too squishy
Unresolved
direct-199
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Customer looking for hot neon bicycle
Unresolved
direct-203
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Need bicycle tires that will work on Mars
Unresolved
direct-186
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I have a customer who really wants a scratch-n-sniff bicycle
Unresolved
direct-208
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Missing a lot of bike data on your website - intentional?
Unresolved
direct-194
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Customer really wants pink handlebars
Unresolved
User Confused 😕
direct-207
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Think you should improve the bike website
Unresolved
Positive Feedback ❤️
direct-209
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Loving this new logo!
Unresolved
General Feedback 🤔
direct-184
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Customer event on Thursday. Really need the new bike horn to be ready.
Unresolved
direct-192
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I have a customer who wants edible bicycles
Unresolved
direct-190
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Customer wants a bike that smells better
Unresolved
direct-204
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Love these new bike tires!!
Unresolved
direct-210
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Really appreciate how much love goes into your brand
Unresolved
direct-202
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Partying at the Broken Spoke (seriously the spokes are broken)
Unresolved
direct-198
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Why don't we have a jet-enabled bicycle yet?
Unresolved
direct-206
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Was a little unclear on how to set up this bike
Unresolved
direct-205
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These tires are heaven on wheels
Unresolved
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