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Amazon Leadership Principles Questions
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Amazon Leadership Principles Questions
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1
Are Right, a Lot
Tell me about a time when you effectively used your judgment to solve a problem.
2
Are Right, a Lot
Tell me about a time when you had to work with insufficient information or incomplete data.
3
Are Right, a Lot
Tell me about a time when you were wrong.
4
Bias for Action
Provide an example of when you took a calculated risk.
5
Bias for Action
Describe a situation when you took the initiative to correct a problem or a mistake rather than waiting for someone else to do it.
6
Bias for Action
Tell me about a time when you required some information from somebody else, but they weren't responsive. What did you do?
7
Customer Obsession
Who was your most difficult customer?
8
Customer Obsession
Tell me about a time when you didn't meet customer expectations. What happened, and how did you deal with the situation?
9
Customer Obsession
How do you go about prioritizing customer needs when you are dealing with a large number of customers?
10
Deep Dive
Tell me about the most complicated problem you've had to deal with.
11
Deep Dive
Give me an example of when you utilized in-depth data to develop a solution.
12
Deep Dive
Tell me about something that you have learned in your role.
13
Deliver Results
Describe the most challenging situation in your life and how you handled it.
14
Deliver Results
Give an example of a time when you had to handle a variety of assignments. What was the outcome?
15
Deliver Results
Tell me about a time when your team gave up on something, but you pushed them to deliver results.
16
Earn Trust
Describe a time when you had to speak up in a difficult or uncomfortable environment.
17
Earn Trust
What would you do to gain the trust of your team?
18
Earn Trust
Tell me about a time when you had to tell a harsh truth to someone.
19
Frugality
Describe a time when you had to rely on yourself to complete a task.
20
Frugality
Tell me about a time when you had to be frugal.
21
Frugality
Tell me about a time when you had to rely on yourself to complete a project.
22
Have Backbone; Disagree and Commit
Describe a time when you disagreed with the approach of a team member. What did you do?
23
Have Backbone; Disagree and Commit
Give me an example of something you believe in that nobody else does.
24
Have Backbone; Disagree and Commit
Tell me about an unpopular decision of yours.
25
26
Hire and Develop the Best
Tell me about a time when you made a bad hire. When did you figure it out, and what did you do?
27
Hire and Develop the Best
What qualities do you look for in potential candidates when making hiring decisions?
28
Insist on the Highest Standards
Tell me about a time when you were dissatisfied with the quality of a project at work. What did you do to improve it?
29
Insist on the Highest Standards
Tell me about a time when you motivated others to go above and beyond.
30
Insist on the Highest Standards
Describe a situation when you couldn't meet your standards and expectations on a task.
31
Invent and Simplify
Describe a time when you found a simple solution to a complex problem.
32
Invent and Simplify
Tell me about a time when you invented something.
33
Invent and Simplify
Tell me about a time when you tried to simplify a process but failed. What would you have done differently?
34
Learn and Be Curious
Tell me about an important lesson you learned over the past year.
35
Learn and Be Curious
Tell me about a situation or experience you went through that changed your way of thinking.
36
Learn and Be Curious
Tell me about a time when you made a smarter decision with the help of your curiosity.
37
Ownership
Tell me about a time when you took on a task that was beyond your job responsibilities.
38
Ownership
Tell me about a time when you had to work on a task with unclear responsibilities.
39
Ownership
Tell me about a time when you showed an initiative to work on a challenging project.
40
Strive to be Earth's Best Employer
When was the last time you built a team? What did you consider when assembling it together?
41
Strive to be Earth's Best Employer
Give an example of a time when you developed the careers of people on your team.
42
Strive to be Earth's Best Employer
How have you managed varying strengths and weaknesses of members in your team?
43
Success and Scale Bring Broad Responsibility
Describe a moral or ethical dilemma you've faced in the workplace. How did you handle it?
44
Success and Scale Bring Broad Responsibility
Give an example of a time when you've left a project in a better position than you've found it.
45
Success and Scale Bring Broad Responsibility
What's the largest impact you've had on your environment?
46
Think Big
Tell me about your most significant professional achievement.
47
Think Big
Tell me about a time when you had to make a bold and challenging decision.
48
Think Big
Tell me about a time when your vision led to a great impact.
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Amazon's Principles
Principle
Why
1
Customer Obsession
Successful leaders always start with the customer and work their way backward. They work hard to earn and maintain customer trust, and even though they pay attention to competitors, customers are always the priority.
2
Ownership
Leaders think long-term and prioritize long-term value over short-term success. They are owners, and they act on behalf of the company, not just themselves or their own team.
3
Invent and Simplify
Leaders always seek ways to simplify and always require invention and innovation from their teams. Their thinking has no limits, and they always search for new ideas from everywhere. And, as they try new things, they expect to be sometimes misunderstood.
4
Are Right, a Lot
Leaders are right most of the time. They possess good instincts and strong judgment, which enables them to seek diverse perspectives.
5
Learn and Be Curious
Leaders always seek ways to improve themselves and never stop learning. They are curious about new opportunities and aren't afraid to explore the unknown.
6
Hire and Develop the Best
Every hire and promotion decision made by leaders raises the performance level. Leaders recognize talent and are willing to support them in their development. They invest their time into coaching and mentoring others.
7
Insist on the Highest Standards
Leaders are continually raising the bar of their standards and motivate their teams to deliver high-quality services, products, and processes. Leaders make sure that problems are fixed and defects never get sent down the line.
8
Think Big
Leaders think differently and envisage a bold direction that inspires outstanding results. They also expertly partake in calculated risk-taking. They think outside of the box to serve customers and achieve a significant impact.
9
Bias for Action
In business, speed matters. Many actions and decisions are reversible and do not require extensive study. They have a bias for action with long-term gains in mind.
10
Frugality
Leaders find ways to accomplish more with less and maximize profit. They take constraints and turn them into self-sufficiency, resourcefulness, and invention.
11
Earn Trust
Leaders speak candidly, listen attentively, and treat others respectfully. They aren't afraid to be self-critical in front of others and benchmark themselves only against the best.
12
Dive Deep
Leaders focus on the details, work at all levels, and audit frequently.
13
Have Backbone; Disagree, and Commit
Leaders aren't afraid to speak up and challenge decisions in a respectful way whenever they disagree. They do not compromise, even in a challenging environment. And once the team finalizes a decision, these leaders fully commit to it.
14
Deliver Results
Leaders need to focus on the critical things in their work and deliver quality results promptly. No matter what, they overcome obstacles and never settle.
15
Strive to be Earth's Best Employer
[Update: Added in 2021] Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.
16
Success and Scale Bring Broad Responsibility
[Update: Added in 2021] We started in a garage, but we’re not there anymore. We are big, we impact the world, and we are far from perfect. We must be humble and thoughtful about even the secondary effects of our actions. Our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large. And we must end every day knowing we can do even more tomorrow. Leaders create more than they consume and always leave things better than how they found them.
There are no rows in this table
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