As the listing agent on an online sales auction it is your responsibility manage the participants of the auction. Interested bidders will register to bid on the listing detail page, and the listing agent will need to approve them to bid. Listing agents also have the option to deny or suspend bidders if necessary.
Video Walkthrough: Approving/Denying/Suspending Bidders
Click the listing card of the listing you are clerking.
From the listing overview page, click the Clerking tab above the aerial map.
Within the Clerking View, the listing agent can see registered bidders, their biddings statuses, along with all bidding activity. When bidders have registered for your auction, you will see “Pending” below their name.
To confirm a bidder’s registration, click on the down arrow of the pending status and select “Registered”. This will enable the bidder to place bids on your auction. Once you change their bidder status to “Registered”, the bidder will be notified via email that they have been approved to participate in bidding.
The listing agent can also Suspend or Deny bidders on this page as necessary.
Auction Settings
Within the Clerking view, selecting Auction Settings will result in the screen seen below. This gives you the ability to adjust the Bidding end date/time, Bid Increment, and Bidding end date/time at any time during the auction as necessary. Once any changes are made, click Save to save changes.
Agents can also add time to the bidding period by clicking +Add Time in the top-right corner of the Auction Settings page. A pop up will appear where the desired increase of minutes can be input along with the reason for the time extension.
Once these fields are completed, click Submit to add time to the bidding period.