Feature Flags

Overview

Feature flagging will enable controlled rollout of new features and functionalities to either specific users (user-level flagging) or entire client organizations (tenant-level flagging). This approach will facilitate smoother transitions, A/B testing, and targeted feature deployment.

Goals

Controlled Feature Rollout: Implement controlled, phased rollouts of new features to minimize risks associated with deploying updates and new functionalities.

Feedback and Iteration: Enable real-time feedback collection and rapid iteration of features based on user interactions and preferences.

Scalability: Ensure the platform's readiness for expansion from 1 to N clients, with the capability to onboard additional clients seamlessly in the future.

Use Cases

Phased Rollouts: Gradually introduce new features to a subset of users or tenants, monitor performance, and expand access based on feedback and metrics.

A/B Testing: Conduct experiments by enabling a feature for one group while withholding it from another, comparing user engagement and satisfaction.

Custom Client Experiences: Customize the platform for different clients by enabling client-specific features (i.e. guaranteed ride)

Emergency Rollbacks: Quickly disable a feature in case of unexpected issues, minimizing disruptions to the user experience.

Preview of Upcoming Features: Allow select users or clients to access upcoming features for early feedback and engagement.

Feature examples

redeem tab UI changes

earn tab UI changes

guaranteed ride - hide/show a new tab on the “more” page that allows a user to access the guaranteed ride feature

ambassador program - hide/show a survey component on the earn tab that allows a user to access the ambassador program

Scope

Feature Flag Management: Develop a user-friendly interface for managing feature flags, accessible to authorized personnel only through our admin portal.

create/update/delete flags

User-Level Flagging: Implement feature flags that can be toggled for individual users, enabling personalized experiences and targeted testing.

manually add users via csv

evaluation

include

exclude

Tenant-Level Flagging: Allow features to be enabled or disabled for entire client organizations, facilitating client-specific customization.

manually toggle features by tenant

evaluation

include (on/off toggle)

Designs

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.