Releases

Replaces session recording and analytic capabilities of Heap/FullStory/PageSense

New POS field now live for Heartland, Bob’s, Square, Toast, Verifone

New POS field now live for CBP

Enables checks when setting up Hella and Uniview people counting

Customer admins can change per camera, per location camera retention periods in the app

13 automated system diagnostic checks are now live. Support was trained on Dec 13.

SalesIQ in-app chat is live for CS/Support teams

Latency was exceeding 30 seconds. We’ve reduced to 15 seconds.

New POS field live for Adora, Aloha

Revel POS integration is live. Certification is complete.

DTv1 has been updated to provide support for locations with two separate lanes/pickup windows/cameras.

Edge devices can be unlinked from locations. Formerly we had to delete locations and edge devices could not be reused.

Adora customers can receive verbose discount types via Adora POS integration.

User email announcement is WIP.

Max clipping duration increased to 2 hours

Admin users can now create a Shared Saved Searches for certain members of their teams to review. This expands the existing individual Saved Search functionality by giving management the ability to show their team members what is important. This is primarily a building-block feature that will enable Custom Audits, however, Saved Shared Searches could be for new employee reviews, discount reviews, or specific location reviews.

User email and Userpilot announcement are WIP.

Users that had a Toast POS integration were unable to search by “Order Number” which was the value to users use to search for transactions in admin.

We’ve updated the “Transaction ID” filter so that they can now use the order number, which is also shown on the receipts as “Display ID.

We can now hard-custom styling (white labeling) for different brands and partners. This currently needs to be applied by engineering, but we’ll be adding UI in the future to allow users to change those settings.

Right now, this has only been applied for Marcos.

The filters menu in the Events page has had the UI updated. This has an icon/label pairing for each options and makes it easy for users to see what filter options are available in a single area.

The Savi logo has been updated on the navigation bar to be more consistent with the primary logo that we use.

We added a simple message to the events page to make it clear when no results are found based on the search criteria.

When using the Systems health dashboard, internal users can now click on the name of location from the map pin to be taken to the corresponding location in admin.

On mobile, users can use left or right swipe gestures to navigate to the next camera.

Currently this action works the same way that that the navigation arrows do, but we’ll be working towards adding a transition.

On mobile, users can double tap on the camera frame to change the grid view. For example, if a user viewing the 2x2 camera grid and double-taps a camera, they will drill down to view the single camera view. Double-tapping again, will take the user make to the the 2x2 grid.

External release of the systems health dashboard.

Rather than having to manually create a clip, users can now download clips directly from the events tab.

Internal users can access health metrics for each account by navigating to the account page and selecting the “Systems Health” tab.

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Users will be able to see the total number of locations, total cameras offline, and total edge devices offline. Users will be able to easily surface offline devices to assist in expediting troubleshooting.

Users are now able to view how many transactions happened within a given period of time by viewing the transaction icons on the VMS timeline. Clicking on the icons will open a sidebar, allowing users to view transactions from the VMS.

Users can jump from an event directly to the VMS. This is effective for when a transaction occurs across multiple cameras or a transaction goes beyond the normal capture period.

Crisp updated their API to allow for integrators to receive the tender type or method of payment. We’ve updated our Crisp integration to now capture this data.

Users can now share their clips with internal or external resources via email or SMS

Users can now share streams with internal or external resources via email or SMS. Users can limit the amount of time the receiver has access as well as limiting the timeframe that a user can view.

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