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Bug Report Marketing

Platform :
All
⁠
Status :
Waiting
+3
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Reporter:
All
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Bug Report
Bug
Platform
Status
Reporter
Date Reported
Date Fixed
PIC
Note
Trello
1
There should be a way or flow that allow users to prepurchase or extend a membership tier that they have subscribed, e.g if I want to renew this membership I can't, as I have to wait for it to end before I can pay again
Web
Doing
xalkyriez
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2
The creator received 2 subscribe orders but the buyer doesn't appear on her Supporters list, i checked on admin panel also doesn't show his name
Backend
Waiting
fadock
9/9/2023
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the transaction list now should've shown the latest user nickname, so it can be searched with that nickname instead - taufik
3
Gank ticket #1240, Discord role issue
Backend
Waiting
xalkyriez
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4
chinese version, boost and boost+ withdraw days details doesnt show the number of day.
Web
Waiting
frankie liben
9/11/2023
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5
twitch widget missing the donation button
Web
Waiting
jamesgank
9/12/2023
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6
By checking her subscription orders, some of them don't show name ( she needs to know because she's doing a promotion for subscribers )
Backend
Waiting
fadock
9/12/2023
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7
Promptpay issues since months ago:

Did we receive the money?
Stripe keeps saying that they cannot authorize on behalf of the merchant to initiate refund but the money is not with us? then can we authorize it for them to refund it?
Can we bring up all the promptpay cases and seek an explanation from Stripe?
​
Waiting
xalkyriez
9/15/2023
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8
[My Orders] order number in My Order is still using the old order number
​
Doing
chris
9/14/2023
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9
user can still reactivate to the deleted membership (pay with stripe). expectation: cant reactivate.
Backend
Waiting
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9/15/2023
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10
user subscription-renewal still auto renewed after the membership sets to inactive. (subscription on stripe page canceled already)
Backend
Waiting
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9/15/2023
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11
User pasion (candygrace's subscriber) not able to download subscriber content through provided download links
Backend
Waiting
altair9251
9/17/2023
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12
Creator candygrace receiving direct messages from non-subscribers
Web
Waiting
altair9251
9/17/2023
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13
Remove social media links on digital goods page. Match it with service and merchandise page
Web
Waiting
​
9/18/2023
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14
canceling the payment and try to click pay using 3ds
Web
Testing
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9/19/2023
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15
user: slithyer7
user has received $100 but wallet shows nothing
Web
Waiting
xalkyriez
9/20/2023
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16
Supporter:KRYZE1105 Creator:Rynna0809 Paid for the membership, but creator unable to see the name in "my supporter" list
Web
Waiting
stephy
9/20/2023
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17
[My Transaction - Earnings] TheGreatShiba; I received a $2 earnings, paid by supporter in local currency for RM9.80, but in my earnings its displaying the local currency paid by supporter. It should display earnings in USD like wallet transaction
Web
Waiting
chris
9/21/2023
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18
[My Transaction - Earnings] when a listing is deleted, the buyer's name disappeared from the list
Web
Waiting
chris
9/21/2023
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19
[My Transaction - Earnings] Unlink the transaction summary from creator's earnings tab, as the transaction summary was meant for buyers not the creators
Web
Waiting
chris
9/21/2023
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20
[My Transactions] Search not working
Web
Waiting
chris
9/21/2023
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21
user: PacheeksO creator: SuperMJ context: user bought a Service listing and creator is inactive already, i think for gankgold normal flow shld be the fund is auto refunded after 7days inactive, what about stripe payment etc?
Web
Waiting
xalkyriez
9/25/2023
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