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AI Chatbots vs PH Live Agents
While there are several benefits between local PH-based live agents and AI chatbots, let’s take a look at the numbers for a whole year of 24/7 live support coverage.
Select your currency (1 USD: 53 PHP):
USD
One Year of 24/7 Live Support
Flowhelper AI Chatbot
- First Month package
$
1,500
- 11+1 month FREE maintenance and support
$
5,500
TOTAL:
$
7,000
*not including additional automations and integrations
**based on 2024 pricing
Two Agents for 24/7 shifts
$3800 - lowest annual salary for 1 dayshift agent
$4180 - lowest annual salary for 1 nightshift agent (with nightshift differential)
TOTAL: $7980
*not including government mandated 13th month pay and benefits
**based on local support salaries @ ~$2/hr.
For foreign support, rates are usually @ $5-$7/hr.
That’s around $980 of savings just in your first year!
Now watch the story change in your second year:
Two Years of 24/7 Live Support
Flowhelper AI Chatbot
- First Month package
$
1,500
- 23+1 month FREE maintenance and support
$
11,500
TOTAL:
$
13,000
*not including additional automations and integrations
**based on 2024 pricing
Two Agents for 24/7 shifts
$7600 - 2 years salary for 1 dayshift agent
$8360 - 2 years salary for 1 nightshift agent (with nightshift differential)
TOTAL: $15960
*not including government mandated 13th month pay and benefits
**based on local support salaries @ ~$2/hr For foreign support, rates are usually from $5-$7/hr.
That’s almost $3000 saved using Flowhelper’s AI Chatbot, and you won’t have to deal with the operational costs of hiring multiple people.
Want to save on your support operational expenses?
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