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AI Chatbots vs PH Live Agents
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AI Chatbots vs PH Live Agents

While there are several benefits between local PH-based live agents and AI chatbots, let’s take a look at the numbers for a whole year of 24/7 live support coverage. Select your currency (1 USD: 53 PHP):
USD
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1-c

One Year of 24/7 Live Support

Flowhelper AI Chatbot

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$
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1,500
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- First Month package
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$
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5,500
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- 11+1 month FREE maintenance and support
TOTAL:
$
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7,000
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​*not including additional automations and integrations **based on 2024 pricing

Two Agents for 24/7 shifts

$3800 - lowest annual salary for 1 dayshift agent
$4180 - lowest annual salary for 1 nightshift agent (with nightshift differential)
TOTAL: $7980
​*not including government mandated 13th month pay and benefits **based on local support salaries @ ~$2/hr. For foreign support, rates are usually @ $5-$7/hr.

That’s around $980 of savings just in your first year! Now watch the story change in your second year:

2-c

Two Years of 24/7 Live Support

Flowhelper AI Chatbot

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$
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⁠
1,500
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- First Month package
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$
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11,500
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- 23+1 month FREE maintenance and support
TOTAL:
$
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13,000
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​*not including additional automations and integrations **based on 2024 pricing

Two Agents for 24/7 shifts

$7600 - 2 years salary for 1 dayshift agent
$8360 - 2 years salary for 1 nightshift agent (with nightshift differential)
TOTAL: $15960
​*not including government mandated 13th month pay and benefits **based on local support salaries @ ~$2/hr For foreign support, rates are usually from $5-$7/hr.

That’s almost $3000 saved using Flowhelper’s AI Chatbot, and you won’t have to deal with the operational costs of hiring multiple people.

Want to save on your support operational expenses?

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Book your Discovery Call
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