Solving conflicts

Conflict mediation

What is conflict?
Conflict is a serious disagreement and argument about something important between individuals.
What is conflict mediation?
Mediation is the involvement of an impartial third party to support and help those involved in a conflict to find a solution and cease conflict.
The mediator is not the “conflict solver”. They facilitate conversation between the parties involved to help reach them to a common solution.
Why is conflict mediation important?

Swipe through this presentation for steps of mediation and more info!
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
) instead.