Solving conflicts

Conflict mediation

What is conflict?
Conflict is a serious disagreement and argument about something important between individuals.
What is conflict mediation?
Mediation is the involvement of an impartial third party to support and help those involved in a conflict to find a solution and cease conflict.
The mediator is not the “conflict solver”. They facilitate conversation between the parties involved to help reach them to a common solution.
Why is conflict mediation important?

Swipe through this presentation for steps of mediation and more info!
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