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Guides/Job Aids
Filing an FNOL Job Aid
Call Checklist
FNOL Call Flow
Quality Pointers
FNOL Training Guide
FNOL Quick Reference Guide
Grupo
Vendor FNOL Training Guide.
pdf
2.6 MB
Citizens Call Checklist.
pdf
45 kB
Citizens Quality Pointers.
pdf
97.6 kB
HowToTransferCallToClaimAdjuster.
pdf
1.2 MB
First Notice of Loss - Call Flow (1).
pdf
122.9 kB
Grupo Notes_Citizens_09.2024.
pdf
4 MB
First Notice of Loss (FNOL) - Quick Reference Guide v.1 Hurricane Helene 9.24.24 (1).
pdf
1.5 MB
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