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Pinpoint pain points

60min - Gather context and problems

List problems

Talk to at least 5 people to understand about issues you’re working on e.g. what they like, their dislikes, what could be better, what they like about your competitors’ product, wishlist, etc.

Click on Add a problem/observation button. One card for one problem or observation.
Add a problem/observation
Problems/Observations
1
What’s the user problem?

Next step

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