Pinpoint pain points

60min - Gather context and problems
List problems
Talk to at least 5 people to understand about issues you’re working on e.g. what they like, their dislikes, what could be better, what they like about your competitors’ product, wishlist, etc.

Click on Add a problem/observation button. One card for one problem or observation.

Add a problem/observation
What’s the user problem?
Next step
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