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Amres Corporation - Hardware Provisioning Services
1. Cover Letter
Dear Mike Wilson and Shawn Middleton,
Rooted Software (Rooted) is a technology services company specializing in supporting the missions of small to mid-sized organizations headquartered in the United States. During their combined 40 years of experience in tech leadership, founders Toby Weiss and Josh Bechard found that their organizations were best served by those who shared a passion for their mission and an understanding of their needs. Rooted was launched to provide technical support, backed by this very passion and experience, to all organizations with the following three core values to sustain it:
Rooted Software is honored to currently provide Managed IT services in the support of many organizations of varying ages, scopes of influence, employee-count, tech stacks, infrastructures and needs, many of which are fully remote organizations. The technological needs of Amres Corporation are well within the capability of Rooted Software’s Service Desk team which consists of highly trained remote technicians working across numerous time zones following best practice availability, security protocols, and measures of consistency. The team of technicians is regularly praised by Rooted partners for a genuine support of their mission and for resolving technical issues in a prompt and professional yet personal manner. Testimonials can be found on our website at .
Rooted Software is excited at the opportunity to provide the technology and technical human resources to support Amres Corporation in its mission of making the dream of home ownership achievable. Rooted understands that each machine thoughtfully configured and deployed for an individual at Amres translates directly to more customers acquiring homes at a great rate. While recognizing Amres is executing due diligence in comparing multiple options for machine provisioning, Rooted hopes that Amres sees our desire to form a long-term partnership that yields increased impact to Amres.
Sincerely,
Toby Weiss
CEO
2. Statement of Work
2.1 Scope of Ongoing Services
Summary:
Rooted Software agrees to provide Amres Corporation with a safe and secure location to store its proprietary hardware as well as all services conventional to inventory management, commissioning, and decommissioning, of hardware to remote employees across the Continental US.
Scope of Services
Storage & Inventory:
Rooted Software will establish an individually locked, secure, and controlled warehousing environment of up to 18 square feet within its existing provisioning office, located in Walnut Creek California sufficient for the storage of the below inventory.
Decommissioning:
Rooted agrees to complete the below protocol within 5 business days of receiving decommissioned hardware.
Commissioning:
Rooted agrees to ship all hardware specified on an individual provisioning request within 3 business days of request submission.
2.2 One-Time Implementation
Summary:
Rooted Software and Amres Corporation will work in tandem to provide each other with all information and interfacing required for Rooted Software to begin performing the ongoing service to Amres Corporation.
Rooted Software will
Amres Corporation will
2.3 Timeline & Contingencies
Rooted Software will begin commissioning hardware no later than 5 business days following the receipt of both mutually agreed upon and bootable script from Amres Corporation.
2.4 Methods of Getting in Contact with Rooted Software
General hours of Shipping & Receiving: Monday-Friday, 6am-5pm MST
Contacts:
3. Fee Structure
One-Time Implementation Cost
Item
Unit Cost
Quantity
Total Cost
Lockable Cabinets & Assembly
$550.00
1
$550.00
Quality Control Inspection & Stocking - PCs
$150.00
5
$750.00
Quality Control Inspection & Stocking - Monitors
$75.00
10
$750.00
There are no rows in this table
$2,050.00
Sum
Note: If Amres Corporation does not wish to have an initial quality control inspection conducted on all initially received hardware, initial inventorying can be reduced.
Monthly Costs
Item
Unit Cost
Quantity
Total Cost
Monthly Storage & Security Fee
priced per square foot
$10.00
18
$180.00
There are no rows in this table
$180.00
Sum
A-La-Carte Pricing for Standard Issue Package
Item
Unit Cost
Quantity
Total Cost
PC
$131.25
1
$131.25
Monitor
$78.75
2
$157.50
All Additional Periphery without QC Check
$52.50
1
$52.50
There are no rows in this table
$341.25
Sum
7.1 Miscellaneous A-La-Carte Item Costs
Item
Unit Price
Shipping and Handling
Variable per shipment - monthly total billed to Amres each month.
Secure PC Disposal
Remove and dispose hard drive
$150
Hard Drive Repair
$150 + specified parts
RAM upgrade
$150 + specified parts
There are no rows in this table
Note: Additional services available upon request.
4. Contract Terms and Conditions
As per section 2.1, Rooted Software will complete all decommission services within 5 business days of receipt of hardware. Rooted Software will complete all commission services within 3 business days of receipt of commission request.
This contract will be considered “at will” by both parties. Each party has the right to cease service provided a 30-days notice of termination.
5. Billing Terms
Due at Signing
Service Implementation
$2,050.00
First month of MSP Support
$180.00
There are no rows in this table
Sum
$2,230.00
Sum
Estimated Monthly cost starting 10 days post contract signature.
$180 + shipping and handling for each shipment.
Payment Terms
All invoices are net 30 terms from the date sent.
6. Acceptance
If you accept the project summary, scope, pay schedule, and terms as listed above, please use the e- signature function below to proceed. Please reach out to any of the above with any questions or concerns.
Customer Representative Name & Title
Customer Representative Signature
Rooted Software Representative Name & Title
Rooted Software Representative Signature
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