A formal place to upload images and videos that will ultimately be used in a composed post or content library post
Describe the problem (or opportunity) you’re trying to solve. Why is it important to our users and our business? What insights are you operating on? And if relevant, what problems are you not intending to solve?
We’re going to solve for two, maybe three use cases here:
Ability to upload videos and images to a Media Library.
Ability to use the media with validations in the compose page from the media library
One of the largest challenges our customers on the Publishing platform face today is the ability to upload content with video to share across their social channels which are connected to the platform.
Supply any background information necessary for the problem/opportunity
Users have requested the need to upload videos to their social networks.
Currently as a quick fix we have allowed users to upload Videos in compose which takes time to process.
Describe the opportunity that lies ahead of us should we decide to build this product. What do we gain? What’s your first guess as to how we can achieve it?
A designated place to upload images and videos
Admins should be able to view all media in their Institution
In the next version adding the ability to edit an image
Describe briefly the approach you’re taking to solve this problem. This should be enough for the reader to imagine possible solution directions and get a very rough sense of the scope of this project. (e.g., if “The Problem” was engagement in the design process from non-designers, “The Approach” might be a feed which surfaces work that's relevant to them.)
Under Publishing-> Content Library →Media Library Tab: The user should have the ability to upload media (images and videos). They should have the ability to name and sort the media. Similar to content library posts, users should be able to click submit on media post which would navigate to compose page with media attached.
In Compose: The user should be able to select the image or video from the media manager to post to the social network with validations for the particular network supports.
Goals & Success
What does success look like? What metrics are you intending to move? Explain why these metrics are important if not obvious.
Monthly active users increases xx% (heap)
Published posts increase of xx% MoM (heap)
Published third party content -
ARR Sales/Renewals increase of xx%
Upsell user count increase?
Give an overview of what we’re building. Provide an organized list of features, with priorities if relevant. Discuss what you’re not building (or saving for a future release) if relevant.
Show some mocks/embeds of the experience. Link to any other documentation as necessary. In general, it’s helpful to organize these around certain user journeys / use cases. Show enough of a clickthrough where people can walk away with a reasonable understanding of how the product works.
Open Issues & Key Decisions
Keep track of open issues / key decisions here. Sometimes, certain decisions are made that might feel controversial; document these here so people know that the discussions have happened and there’s strong awareness of the tradeoffs.
Approval workflow needed confirmed with CS team -
Large customers will need approval for media
Personal Linkedin/ companies
Media approval - BOK, Home loan expert
What are we NOT doing?
Instructions (if necessary)
Will new learning material be needed (or updates to existing documentation)?
Will this feature require new support processes?
Could current customers experience an adverse effect?
Will tracking be required in order to measure success, risks and impact on user behavior for the new feature?
Is this likely to impact ARR?
Are we turning this feature on for everyone immediately (versus a gradual rollout)
Is any training required for our sales team?
Are we running a Beta for this?
Do we need an onboarding experience?
Will there be an external product launch associated with this?
Are any product marketing assets required?
Will this be available only in certain pricing tiers?
Could this break any existing integrations?
Are there any additional permissions that will be required from the social networks?
Are you introducing new data models, or exposing new API end points? Or are you changing anything to do with Authentication, Sign in, or Sign up? Is data flowing to a new vendor or outside of Figma prod ?
Are we collecting any data that we did not already, or are we using any data in a manner that we did not already use it in?