Leading UX architecture for merging two products (entity classification, information architecture, and design systems) following the merger of two companies.
Contributed to comprehensive brand re-design.
Proposed and implemented innovative solutions to creative marketing industry problems.
Responsible for design ideation, sketches, user flows, mockups, wireframes, prototypes, design documentation, and usability testing. Participate in user interviews with UX researcher and product managers.
Work closely with UX researcher, product managers, developers, and stakeholders in an agile environment.
Consume, maintain, and update a design system (Figma).
Hired and mentoring 2 designers.
Senior User Experience Designer
Sawtooth Software
Jul 2020–Nov 2020 (
0.4
years)
Evangelized and designed a restructuring of 6 web apps into 1 unified web experience. (By my last day at Sawtooth, three out of six had been fully implemented.)
User Experience Designer II
Sawtooth Software
Nov 2018–Jul 2020 (
1.6
years)
Redesigned 3 products from ground up and visually refreshed 2 others: modernized look and improved usability.
Pitched, evangelized, and designed a restructuring of 6 web apps into 1 unified web experience.
Created design system, including Figma component library.
Instigated and implemented internal research project that improved development roles and process.
Hired and mentored 2 designers.
User Experience Designer
Sawtooth Software
Jan 2016–Nov 2018 (
2.9
years)
Established and drove UX design practice and processes at the company.
Responsible for all UX and UI design at the company: user interviews, design ideation, mockups, prototypes, working closely with team members and stakeholders, usability testing.
Led implementation of user feedback platform.
User Experience Designer and
QA Manager
CleanTelligent
Jun 2014–Dec 2015 (
1.5
years
)
Generated user stories, ideation, user flows, sketches, mockups, wireframing, prototypes, and design documents and editing.
Collaborated closely with developers to determine feasibility and ensure proper implementation of designs, product manager to decide strategy, and marketers to consult on their products’ usability and aesthetics.
Implemented customer request process that reduced maintenance and increased trend insights.
Managed QA Department. Implemented system that significantly increased throughput during sprints and shrunk task backlog.
Established style guide and managed content creation for help site.
QA Analyst/Engineer
50,000feet
May 2013–Jun 2014 (
1.1
years)
Tested web products for functionality and visual design precision.
Provided UX/UI feedback on usability issues.
Worked closely with designers to clarify designs, developers to enforce standards, and project managers to coordinate work efforts and deadlines.
Senior Messaging Consultant
The Hampton Group
Oct 2011–May 2013 (
1.6
years)
Led mobile app design and website redesign: personas, mockups, and wireframes.
Contributed to business and marketing strategy.
Developed curriculum and provided copywriting for seminar program.
Wrote copy: web, e-book, and promotional.
Sales Associate
DrFirst
Oct 2010–Sep 2011 (
0.9
years)
Supported enterprise sales team: administrative work and cold calls.
Education
1
Student
Brigham Young University
Sep 2003–Aug 2010 (
5
years
(I took 2 years off for volunteer mission experience abroad))
English
(Coursework emphasis: rhetoric & persuasive writing)