(Secondary POC - Marjorie) requesting for recharge for the desired amount.
Broadnet team confirms the recharge and shares the invoice for the same.
Finance processes the invoice and makes the payment within 15 days of receipt of invoice.
Merchant Recovery Process
For Primary consumers of transactional SMS - Credits dashboard to be made properly functional again and tracking and recharge to be done diligently through the same. AM teams to be held accountable for the same.
Target obtaining recharge amount for 3m upfront for primary consumers of SMS
P&L Impact
Finance brings out the P&L impact of SMS as part of the MIS prepared for each month and quarter
Any recoveries from merchants not being made are flagged and raised to relevant teams to take action on the same.