2.2 Kaleyra

KALEYRA

Transactional SMS (AlcheTran)

Low balance alert in AlcheTran account similar to that available for Kaleyra

Founder’s Office/AM Lead sends an email to

m.zahi@broadnet.me⁠

(Primary POC - Mohammad Zahi) or requesting for recharge for the desired amount, averaging at AED1500/recharge

Broadnet team confirms the recharge and shares the invoice for the same.

Finance processes the invoice and makes the payment within 15 days of receipt of invoice.

Promotional SMS (AlcheProm)

This is recharged on need-basis anytime a customer wants to run a promotional campaign.

Founder’s Office/AM Lead sends an email to

m.zahi@broadnet.me⁠

(Primary POC - Mohammad Zahi) or

MARJORIE@broadnet.me⁠

(Secondary POC - Marjorie) requesting for recharge for the desired amount.

Broadnet team confirms the recharge and shares the invoice for the same.

Finance processes the invoice and makes the payment within 15 days of receipt of invoice.

Merchant Recovery Process

For Primary consumers of transactional SMS - Credits dashboard to be made properly functional again and tracking and recharge to be done diligently through the same. AM teams to be held accountable for the same.

Target obtaining recharge amount for 3m upfront for primary consumers of SMS

P&L Impact

Finance brings out the P&L impact of SMS as part of the MIS prepared for each month and quarter

Any recoveries from merchants not being made are flagged and raised to relevant teams to take action on the same.

Report Fetching

URL:

http://51.210.118.154:8080/websmpp⁠

⁠

Username: AlcheTran Password: Lime@491 OTP: To my number (

9790840454⁠

)

Username: AlcheProm Password: Lime@491 OTP: Same as above

How to check Sender IDs registered Messaging -> Single -> From -> (See from dropdown)

HOW TO DOWNLOAD REPORT

Report → Delivery → Advanced

Report type = Descriptive

Date range = As desired

Status = ALL (Since Broadnet charges for all kinds of SMS)

Show Content = please ensure this is ticked

Download as XLS

Report window screenshot

⁠

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