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PRD: [Merchant Dashboard]

Byke's Merchant Dashboard Product Requirement Document
Project:
EDIT INFO
Team:
@Product Management
Contributors:
Damilola Ajiboye
Damilola Ajiboye
Damilola Ajiboye
TL;DR:
Merchant dashboard to help restaurants accept orders, receive payment, manage inventory, track sales performance, and run targeted marketing campaigns.
Status:
@Planning
Shipping:
[ ]

Problem Alignment

The Problem

Merchants currently struggle with fulfilling orders, collecting payment, tracking sales and improving their revenue. This problems affects their growth and causes revenue loss.

High-level Approach

A dashboard that allows merchants to accept orders based on ingredient availability, time to prepare and other factors. The dashboard will also enable merchant to keep track of sales, manage inventory, and run remarketing campaigns to their customers.

Success Metrics

Order Fulfillment Time.
Month on Month Sales.
Customer Return Rate.
Month on Month Net Revenue.

Solution Alignment

Assumptions

Restaurants have reliable internet connection to use product functionalities.
Customers own debit cards.
Key Features
There are no rows in this table

User Interface Design


Constraints

Integration with third party platform is largely facilitated by APIs and Webhooks.
Customers who are not smartphone users cannot be retargeted with digital campaigns.
Payment Service Provider downtime will impact POS functionality and disrupt transaction.

Dependencies

Partnership with third party platforms.
License to practice in certain regions.

Open Questions


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