5 Steps to a conversation

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1. Introduction


The introduction is our opportunity to create a great first impression, it acts as an ice breaker.


A great introduction leads to an easy presentation and close. We get one chance to make a first impression so it's important we do everything we can to ensure it is a good one. A great introduction isn't just what you say, but how you say it. Words only make up a small part of a conversation, tonality and body language are key.


SMILE - Mirror effect, if you smile I will smile back. Also allows you to qualify someone's interest, whether they should be someone you spend your time with.
EYE CONTACT - Builds trust and gives people confidence that you are being honest. It also gives you and element of control in the conversation. Eye contact is usually the first point of interaction with someone before verbal communication.
EXCITEMENT - Creates impulse and curiosity with the supporter. If you are excited people will assume you are talking about something exciting, but the opposite is also true. How can someone be excited about something that you do not appear motivated by?

3 Parts to a person’s attention span:

Past - What people were thinking about before you arrived (TV, Dinner, Kids, Phone, Shopping, etc.)
Present - What people think when you knock - Who is that?
Future - Our SEE Factors generate curiosity and supporters will be more likely to listen to what you say
Use the SEE Principle to capitalise on the supporter’s attention
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