Ease

WHAT: Make the process easy and your explanations easy to understand.

WHY: The more confident the less chance of anyone misunderstanding.

HOW: Make explanations easy to understand, show the customer the tablet as you're filling it out.

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.