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Meetings Notes

Last edited 183 days ago by Christie Miyares.

7/14/25

7/14/25

Done

Topic

Notes

Date

Added by

Top Order processors for the period

Ross Morales - 62

Vherna Satonia - 59

John Raymond Montano - 51

Wed, Jun 4

Errors this week:

-Order was manually processed on warehouse website with incorrect amount of cases, recovery budget to pick up the excess cases.

-OFS issued the order and processed it at the warehouse, but didn't send the order confirmation to the customer. RM had to ask OFS to do it

-Sent the order approval email to the wrong email

-Sent the order confirmation with the wrong screenshot.

-RM asked to update an order with the correct code before sending it to CS team, order was sent to CS team without updating the correct code.

-Issued an invoice with wrong calculation of WI taxes.

-Order was processed out of Western Carriers when it was suppose to be shipped out of Western Wine, RM caught it and was able to cancel it

-Order was processed with incorrect code after supplier added it to the notes

-PO was processed with incorrect price, processed it without checking PP which caused a bit of an issue with supplier now.

-Order processed using an incorrect SKU. Unfortunately,supplier’s comment on the order were not read. As a result, a recovery budget request will need to be submitted, estimated at $200–$300

-Sample order placed at WC NJ when inventory was available at WWS CA and was emphasized to be sensitive and needed to be delivered the next day

Fri, Apr 25