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Product Roadmap

Tie the objectives and key results to epics.
Hover over each bar to see more detail about that Epic (see this in table form in OKRs + Roadmap) and click to update info.
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Key Results with Epics
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Achieve 96% problem ticket resolution within SLA
Complete peer review on 90% of new build
Enhance elbow support using remote solutions
Develop end user journey maps
Develop end user personas
Develop and implement customer experience best practices
Achieve 75% of Epic’s Staying Current enhancements for current version & two previous versions
Achieve productivity rate of 1.0
Encourage team members to use PTO
Review productivity report regularly to identify patterns, trends, potential issues
Enhance end user experience by achieving overall response time scores for Epic greater than or equal to 900 for at least 92% of most frequent workflows
Documentation efficiency enhancements
NEAT data
Prioritize backlog of SRs using governance committee structure
Maintenance work
Complete 60% of pulse survey action items aimed at improving overall engagement index
Identify recognition strategy for each team members
Create IDP for 75% of team
Provide 5 feedback items per week for 75% of the year
Complete quarterly evaluations
Focus 50% of 1:1 meetings on growth and development
Recognize at least one team member per week for specific ITEACH value
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Nov 2023
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Dec 2023
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Jan 2024
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Feb 2024
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Mar 2024
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Apr 2024
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May 2024
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