Skip to content
Brandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon FlehartyBrandon Fleharty
John's Epics
Key Result
Epic Name
Owner
Effort
Start
End
Status
Achieve 96% problem ticket resolution within SLA
Complete peer review on 90% of new build
10
7/1/2020
6/30/2021
Active
Enhance elbow support using remote solutions
5
8/1/2020
6/30/2021
Active
Develop end user journey maps
6
8/1/2020
9/1/2020
Pending
Develop end user personas
20
8/30/2020
6/30/2021
Pending
Develop and implement customer experience best practices
10
8/1/2020
6/30/2021
Active
Achieve 75% of Epic’s Staying Current enhancements for current version & two previous versions
Achieve productivity rate of 1.0
Encourage team members to use PTO
30
12/30/2018
6/30/2021
Active
Review productivity report regularly to identify patterns, trends, potential issues
14
7/1/2020
6/30/2021
Active
Enhance end user experience by achieving overall response time scores for Epic greater than or equal to 900 for at least 92% of most frequent workflows
Documentation efficiency enhancements
23
8/30/2020
6/30/2021
Pending
NEAT data
50
8/11/2020
7/30/2021
Pending
Prioritize backlog of SRs using governance committee structure
20
8/1/2020
6/30/2021
Pending
Maintenance work
50
7/1/2020
6/30/2021
Active
Complete 60% of pulse survey action items aimed at improving overall engagement index
Identify recognition strategy for each team members
10
7/1/2020
6/30/2021
Active
Create IDP for 75% of team
20
7/1/2020
6/30/2021
Active
Provide 5 feedback items per week for 75% of the year
25
7/1/2020
6/30/2021
Active
Complete quarterly evaluations
40
7/1/2020
6/30/2021
Active
Focus 50% of 1:1 meetings on growth and development
20
7/1/2020
6/30/2021
Active
Recognize at least one team member per week for specific ITEACH value
10
7/1/2020
6/30/2021
Active
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.