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Competency Test
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Competency Test

Duration: 1-2 hours
Objective: The test aims to evaluate your ability to handle real-life scenarios in HR management, assess your strategic thinking, problem-solving, and adaptability, demonstrate your technical proficiency and communication skills, and determine your practical readiness for the role.

Test Structure

Scenario-Based Tasks
Adaptability and Innovation Assessments
Technical Proficiency Demonstrations
Communication and Team Collaboration Scenarios

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1. Scenario-Based Tasks


Task 1: Recruitment Optimization
Scenario: You have gone through most of Belle Muse's recruitment process for this role. Reflect on your experience and provide an analysis to help improve the process.
Questions:
Identify and describe three aspects of the recruitment process you have experienced that could be improved.
Propose a detailed action plan to address these improvements and streamline the recruitment process.
How would you measure the success of the implemented changes? List the key performance indicators (KPIs) you would track.

Task 2: Improving Applicant Quality for CFO Role
Scenario: Belle Muse is looking to improve the quality of applicants for the CFO role. You need to analyze the current job vacancies, platforms used for advertising, and propose improvements.
CFO Job Boards Overview
Vacancy
Job Board
Job Post URL
CFO
3
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Questions:
Review and critique the current job vacancy description for the CFO role. Suggest at least three improvements.
Evaluate the current job boards and platforms where the CFO role is advertised. Propose at least three new job boards or platforms and justify your choices.
Propose a strategy to adjust the recruitment process to better test for cultural fit and trustworthiness of potential CFO candidates. Include at least two specific techniques or methods.

Task 3: Integration and Management Plan
Scenario: You have been hired to join Belle Muse as the new Head of HR. Your task is to integrate into the team, familiarize yourself with the systems and processes in place, and prevent any resistance as you assume this managerial position and build an HR department from the ground up.
Questions:
Outline a detailed plan for your first 90 days in the role to ensure a smooth transition and integration into the team.
Describe the steps you would take to familiarize yourself with the existing systems and processes.
Develop a strategy to prevent and manage resistance from existing team members as you establish the HR department. Include at least three specific tactics you would use.

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2. Adaptability and Innovation Assessment


Task 4: Creating a Screening Call Guide
Scenario: Belle Muse designed its recruitment process using
'Who: The A Method for Hiring'
⁠
as inspiration. You need to create a guide for HR assistants to conduct screening calls.
Questions:
Outline the key steps an HR assistant should follow during a screening call.
Provide a list of essential questions and explain the purpose of each question.

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3. Technical Proficiency Demonstration

Task 5: HR Metrics Proposal
Scenario: Belle Muse currently has no performance metrics in place. You need to develop a strategy to start measuring employee performance effectively.
Questions:
Propose a set of performance metrics that Belle Muse should start tracking to evaluate employee performance. Explain the importance of each metric.
Describe the process and tools you would use to collect, analyze, and report these performance metrics. Include a basic implementation plan.

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4. Communication and Team Collaboration Scenario

Task 6: Performance Feedback
Scenario: One of your team members has consistently underperformed over the past quarter. You need to address this issue through a performance review meeting.
Questions:
Draft an email to schedule the performance review meeting, ensuring to maintain a positive and professional tone.
During the meeting, how would you structure the conversation to provide constructive feedback and set clear performance expectations? Outline your approach.
Describe two strategies you would use to support this team member in improving their performance.

Good luck!

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