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L6 > L7 Data Points | ProServe Job Family | for [Candidate Name] - Principal Professional Services

General Scope: Principal Professional Service - Influencing | Develops strategy and sets direction for team; influences broadly internally and externally.

Reference Document:

https://inside.amazon.com/en/Employment/Career/Role_Guidelines/Role_Guidelines/Professional_Services_Role_Guideline.docx⁠

⁠

1. Promo Doc Support Group Members

Table 1

Table 1

Column 1

NAME

LEVEL

TITLE

There are no rows in this table

⁠

2. Customer and Engagement List

Table 2

Table 2

Column 1

CUSTOMER NAME

ENGAGEMENT NAME

DESCRIPTION OR USE CASE

YOUR ROLE

There are no rows in this table

⁠

3. Promo Doc Feedback Provider List

Table 3

Table 3

Column 1

NAME

@amazon / Phone Tool

LEVEL

IN PROSERVE?

TITLE

CUSTOMER

DESCRIPTION OF WORKING RELATIONSHIP

FEEDBACK REQUEST DATE

FEEDBACK RECEIVED DATE

L7 or Above

Yes

L7 or Above

ProServe

There are no rows in this table

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4. L7 Principal Professional Service Data Points

Please do not use the following

weasel words⁠

About, Aim to, Almost, Around, Believe, Can, Considerably, Directional, Dramatic, Enables, Generally, Hope, Just, Lot, Lots, Material, May, Maybe, Might, Non-Trivial, Overwhelming, Planning, Possibly, Seems, Should, Soon, Supports, Think, Try, Usually, Would

Only use the following

words⁠

if they are immediately quantified:

Always, Better, Bigger, Could, Disproportionately, Faster, Few, Frequent(ly), Greater, Higher, Lower, Many, More, Most, Nearly, Often, Significant(ly), Slower, Smaller, Some, Worse

Table 4

Table 4

DIMENSION

SITUATION

TASK/ACTION

RESULT (CUSTOMER IMPACT)

GAP

Deliver Professional and Valuable Customer Experience and Engagement

1.11

Viewed as a trusted senior advisor at the CXO/VP level or equivalent, both internally and externally.

1.12

Viewed as a trusted senior advisor at the CXO/VP level or equivalent, both internally and externally.

1.13

Viewed as a trusted senior advisor at the CXO/VP level or equivalent, both internally and externally.

1.21

Influences entire market segments and related ecosystems in broad one-to-many forums and direct engagements.

1.22

Influences entire market segments and related ecosystems in broad one-to-many forums and direct engagements.

1.23

Influences entire market segments and related ecosystems in broad one-to-many forums and direct engagements.

1.31

Provides leadership to cross-functional initiatives and account teams, helping to secure new opportunities and address complex blockers.

1.32

Provides leadership to cross-functional initiatives and account teams, helping to secure new opportunities and address complex blockers.

1.33

Provides leadership to cross-functional initiatives and account teams, helping to secure new opportunities and address complex blockers.

1.41

Influences industry-thinking, directly and through others, on leading-edge approaches and best practices.

1.42

Influences industry-thinking, directly and through others, on leading-edge approaches and best practices.

1.43

Influences industry-thinking, directly and through others, on leading-edge approaches and best practices.

1.51

Drives customer insights into Amazon programs and platform roadmaps.

1.52

Drives customer insights into Amazon programs and platform roadmaps.

1.53

Drives customer insights into Amazon programs and platform roadmaps.

Deliver Professional and Valuable Partner Experience Engagement

2.11

Is sought after by large and small partners to provide valuable, strategic input on Amazon-related practices and offerings with a community focus.

2.12

Is sought after by large and small partners to provide valuable, strategic input on Amazon-related practices and offerings with a community focus.

2.13

Is sought after by large and small partners to provide valuable, strategic input on Amazon-related practices and offerings with a community focus.

2.21

Broadly known across the partner ecosystem as a thoughtful leader and business builder who partners can trust to help them build growing and profitable businesses on Amazon.

2.22

Broadly known across the partner ecosystem as a thoughtful leader and business builder who partners can trust to help them build growing and profitable businesses on Amazon.

2.23

Broadly known across the partner ecosystem as a thoughtful leader and business builder who partners can trust to help them build growing and profitable businesses on Amazon.

2.31

Requested, and relied on, by partners for joint customer engagements.

2.32

Requested, and relied on, by partners for joint customer engagements.

2.33

Requested, and relied on, by partners for joint customer engagements.

Enable Target Business Outcomes for Customers and Partners

3.11

Leads directly, and through others, the creation of new business capabilities for customers, partners, and Amazon Service Teams.

3.12

Leads directly, and through others, the creation of new business capabilities for customers, partners, and Amazon Service Teams.

3.13

Leads directly, and through others, the creation of new business capabilities for customers, partners, and Amazon Service Teams.

3.21

Enables new levels of agility, speed, and scale, to exceed business outcome targets and provides delivery of high quality design and engineering reviews.

3.22

Enables new levels of agility, speed, and scale, to exceed business outcome targets and provides delivery of high quality design and engineering reviews.

3.23

Enables new levels of agility, speed, and scale, to exceed business outcome targets and provides delivery of high quality design and engineering reviews.

3.31

Plays a critical role as a force multiplier in effectively delivering breakthrough results.

3.32

Plays a critical role as a force multiplier in effectively delivering breakthrough results.

3.33

Plays a critical role as a force multiplier in effectively delivering breakthrough results.

3.41

Consistently growing and improving business results for multi-national, complex business operations over many years.

3.42

Consistently growing and improving business results for multi-national, complex business operations over many years.

3.43

Consistently growing and improving business results for multi-national, complex business operations over many years.

Consistently Demontrates Technical Excellence

4.11

Demonstrates leadership across the Principals of Amazon (POA) community, showing differentiated technical invention and innovation.

4.12

Demonstrates leadership across the Principals of Amazon (POA) community, showing differentiated technical invention and innovation.

4.13

Demonstrates leadership across the Principals of Amazon (POA) community, showing differentiated technical invention and innovation.

4.21

Known broadly across Amazon for industry-leading technical expertise in a variety of disciplines.

4.22

Known broadly across Amazon for industry-leading technical expertise in a variety of disciplines.

4.23

Known broadly across Amazon for industry-leading technical expertise in a variety of disciplines.

4.31

Leads and delivers the largest and most technically complex initiatives and customer engagements.

4.32

Leads and delivers the largest and most technically complex initiatives and customer engagements.

4.33

Leads and delivers the largest and most technically complex initiatives and customer engagements.

Deliver Effective Leadership Externally and Internally

5.11

Provides technical and business leadership across organizations, adding value and driving success, both internally and externally, over sustained periods of time.

5.12

Provides technical and business leadership across organizations, adding value and driving success, both internally and externally, over sustained periods of time.

5.13

Provides technical and business leadership across organizations, adding value and driving success, both internally and externally, over sustained periods of time.

5.21

Guides others to invent and publish unique and valuable IP broadly.

5.22

Guides others to invent and publish unique and valuable IP broadly.

5.23

Guides others to invent and publish unique and valuable IP broadly.

5.31

Develops a following by improving followers through strong leadership.

5.32

Develops a following by improving followers through strong leadership.

5.33

Develops a following by improving followers through strong leadership.

5.41

Drives initiatives and mechanisms that support continuous learning and improvement for entire organizations over time.

5.42

Drives initiatives and mechanisms that support continuous learning and improvement for entire organizations over time.

5.43

Drives initiatives and mechanisms that support continuous learning and improvement for entire organizations over time.

Produce and Publish Reusable Assets

6.11

Directly, and through others, creates and shares business and/or technical innovations that are used broadly throughout an industry segment, and/or deeply in a technical domain or vertical industry.

6.12

Directly, and through others, creates and shares business and/or technical innovations that are used broadly throughout an industry segment, and/or deeply in a technical domain or vertical industry.

6.13

Directly, and through others, creates and shares business and/or technical innovations that are used broadly throughout an industry segment, and/or deeply in a technical domain or vertical industry.

6.21

Personally generates unique and commercially valuable IP that lands in patents, products, and services.

6.22

Personally generates unique and commercially valuable IP that lands in patents, products, and services.

6.23

Personally generates unique and commercially valuable IP that lands in patents, products, and services.

There are no rows in this table

⁠

5. Publication Log

Table 5

Table 5

Column 1

Column 2

Column 3

Column 4

Column 5

Column 6

NAME

DESCRIPTION

DATE PUBLISHED

LINK

# DOWNLOADS

CUSTOMER IMPACT

There are no rows in this table

⁠

6. PFRs

Table 6

Table 6

Column 1

Column 2

Column 3

Column 4

SERVICE NAME

DESCRIPTION

DATE SUBMITTED

STATUS

There are no rows in this table

⁠

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Promo Doc (Milane Format)Promo Doc (Milane Format)

L6 > L7 Data Points | ProServe Job Family | for [Candidate Name] - Principal Professional Services

1. Promo Doc Support Group Members

2. Customer and Engagement List

3. Promo Doc Feedback Provider List

4. L7 Principal Professional Service Data Points

5. Publication Log

6. PFRs

Promo Doc (Milane Format)
Promo Doc (Milane Format)