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User Churn (As of July 2021)
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What types of new customers are unsubscribing?

Login Averages of New Leaving Customers

Is there a correlation between logins and customer churn after the first 30 Day.
The data bellow is based on average logins per seat:
Average # of Logins of New Leaving Customers (Q3-4, 2020)
1
Created with Highcharts 9.3.1Team Prompt ChoiceLoginsStandard AccountPremiumProfessionalSoloTeam02.557.51012.51517.52022.52527.5
Average # of Logins of New Leaving Customers (Q1-2, 2021)
1
Created with Highcharts 9.3.1Team Prompt ChoiceLoginsProfessionalPremiumStandard AccountSoloTeam02.557.51012.51517.52022.52527.530
The data over the last year has changed slightly, but it still shows that most users of any account size that login less than an average of 22 times in the first 30 days have a very high chance of unsubscribing.

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