Can you think of any profitable business that doesn’t have customers. It sounds ironic right? Customers are essential for any business, from a side hustles to fortune 500 companies.
Since customers are crucial, we need a proper way to keep their contact information. Keeping a bunch of business reduce efficienct since you can derive any meaning information from this.
Each customer expects great service and this is the duty of the product owner to create a great experience for the clients.
As the number of customers increases it becomes harder to take care of this information. Having a system that can keep all customer information in one place is a must have for any organization.
What do you need to know about your customers, contact information
How will you use this information, maybe lead generation
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