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Continuous Feedback Template

The Net Promoter Score (NPS) is a measure of the likelihood of your customers to
recommend your product or service to their friends, colleagues and others in their
network. General rule of thumb is to only ask one follow-up question.
Continuous Feedback Template
0
Question
MCQ Answer
Add to Survey
1
How likely is it that you will recommend our (product / company) to a friend or colleague?
Very unlikely
Unlikely
Neutral
Likely
Very likely
Add question
2
How would you rate our (product / service) on a scale of 1 - 10?
​
Add question
3
How would you rate your overall experience on our site today?
​
Add question
4
Does this page meet your expectations?
​
Add question
5
Does this page contain the information you were looking for?
​
Add question
6
What's one feature we can that would make (product / service) indispensable to you?
1. List of top features
Add question
7
Of these four options, what's the next thing you think we should build?
List top 4 features
Add question
8
How often do you use (this feature)?
Hourly
Daily
Weekly
Monthly
Quarterly
Yearly
Never
I just found this feature
Add question
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