Job Descriptions

Ability to understand and process construction scopes using (Excel / Sheets)

Ability to create, manage and process issues using Intercom or other issues management system

Monitor and manage multiple email inboxes to track coordinate new orders, customer issues.

Monitor and manage monitor our phone line to receive calls to schedule appointments and address issues

Recognizing and resolving real time issues quickly and

Predicting potential client issues and acting on them before they arise

Understanding each of our different customers an their individual needs

Dispute resolution and

Ability to understand and process construction scopes using (Excel / Sheets)

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