Interview 02

Competence & Technical Skills

Problem-Solving & Critical Thinking

Initiative & Ownership

Communication & Interpersonal Skills

Cultural and Values Alignment

Company Roles

Client Success

Evaluation Criteria (1)

Competence & Technical Skills

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Scoring criteria

Score

Reviewer

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Interview Questions

Competence & Technical Skills

At 24H, we approach recruiting like building an elite sports team; we seek top talent for every position in our company. Our selection criteria for candidates center around your current abilities and, importantly, your capacity for rapid development through coaching. We look for individuals dedicated to deepening their knowledge and developing their craft.

For the role of Customer Success, this means technical skills in technical spreadsheets, PDFs, Issues management, along with proficiency in software like intercom, excel and google sheets as well as online phone systems and email monitoring.

Tell me about the role you’re applying for with us. What are the core skills and talents that make you confident you will excel in this position?

How long have you been developing your skills in {x} and {x}? Could you share examples of tangible results or successes you’ve delivered?

Are you working on improving your current skills, and if so, how?

Notes

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