Skip to content
Gallery
Mindy - Marketing
Share
Explore
Berkeley AI Summit

icon picker
Key takeaways from the AI summit

Interesting Inputs:

1. Customers want to be educated.
Their current expectation: AI → help, cannot get things done.
Customers are smart, we should come up with a smart way to show them how to use Mindy + correct format of the prompts. The correct guidance to the customers will be of importance.
Welcome Emails
Predict the next step [shortcut keys like Gmail]
Give the users some instructions on how Mindy will interpret their prompt and process them.
Set right Expectations:
Be clear about what Mindy could help them finish, and what Mindy could only be of some help.


Ambiguity Metrics:
For the prompt that we have given to the AI model, we could define the parts that seem ambiguous and then present to the users.
Prompt feedback:
It could be combined with a prompt reply given by Mindy to let the users know the waiting time of the result if it’s going to be over 5 mins.
image.png

2. Feedback > Data/ Model
megaphone

Do interviews to get the feedback from the current users. [every week]

Direct Reach-out
User Activities
If all the interviewees have DS background, it’s not ideal. They will have different perspectives from the real users without DS background.

Values → Features

Prototype → Iterate Fast


3. Customers tired of trying different tools.
Easy-to-use [click < 2 times] + Ecosystem are important.
Features like shortcut keys could be useful.
Follow-up questions asked by Mindy should give clear instructions to the user for the next email.
[Right now, sometimes it needs 8 emails to organize a meeting!]
There could be a metric to measure the performance with the prompts sent by a user related to 1 question.
Ecosystem: Are we collaborating with Google Calendar?

Questions that have been asked:

1. Microsoft had a team working on a project similar to Mindy before, but they ultimately failed. Why didn't Gmail develop a similar feature?
Collaboration with Google, especially Gmail


What’s more:

image.png

Customer segmentation

Maybe the elderly people will also be interested?
They are more used to the Email Interface.

Communication Channels

Referred by friends.
Freemium

Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.