. Stanford Health Care: 什麼是品質?安全,有效,以病人為中心,迅速,高效,公平。
Safe: Avoiding injuries to patients from the care that is intended to help them.
Effective: Providing services based on scientific knowledge and best practice.
Patient-centered: Providing care that is respectful of and responsive to individual patient preferences, needs and values, ensuring that patients' values guide all clinical decisions.
Timely: Reducing waits and sometimes harmful delays for both those who receive and provide care.
Efficient: Avoiding waste, including waste of equipment, supplies, ideas and energy.
Equitable: Providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socio-economic status.
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