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Raw data

Data is taken from the
attached
⁠
report published by
IBAI
⁠
for FY’18-19
The raw data is also available on
Google Sheets
⁠
for those of you who want to create their own insights
Even though I have tried to not introduce any errors while translating, feel free to point out if you find one
Raw data for ratios
6
Insurer
%
# of Claims Available
Measure Name
Sector
Quality
1
New India
96%
4,206,764
CLAIMS SETTLEMENT RATIO
Public
Pays when asked 🙏
2
Oriental Insurance
94%
1,109,859
CLAIMS SETTLEMENT RATIO
Public
Pays when asked 🙏
3
National Insurance
85%
2,089,306
CLAIMS SETTLEMENT RATIO
Public
Pays when asked 🙏
4
United India
80%
4,581,900
CLAIMS SETTLEMENT RATIO
Public
Pays when asked 🙏
5
IFFCO Tokio
97%
337,020
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
6
Bajaj Allianz
94%
1,711,734
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
7
Future Generali
88%
104,794
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
8
HDFC ERGO
84%
178,591
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
9
Tata AIG
79%
91,382
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
10
ICICI Lombard
78%
372,402
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
11
Bharti AXA
78%
42,643
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
12
Royal Sundaram
77%
56,868
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
13
Reliance
72%
1,159,092
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
14
SBI General
59%
69,690
CLAIMS SETTLEMENT RATIO
Private (Large)
Pays when asked 🙏
15
Magma HDI
96%
6,233
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
16
Acko
87%
6,880
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
17
DHFL General
84%
2,065
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
18
Go Digit
83%
2,790
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
19
Liberty General
82%
43,536
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
20
Edelweiss
80%
223
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
21
Kotak Mahindra General
76%
7,316
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
22
Universal Sompo
76%
35,204
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
23
Cholamandalam
50%
49,959
CLAIMS SETTLEMENT RATIO
Private (Small)
Pays when asked 🙏
24
Religare Health
93%
696,111
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
25
Manipal Cigna
90%
153,563
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
26
Apollo Munich
85%
341,820
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
27
Max Bupa
84%
93,891
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
28
Star Health
79%
808,481
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
29
Aditya Birla Health
73%
61,122
CLAIMS SETTLEMENT RATIO
Standalone
Pays when asked 🙏
30
New India
91%
4,206,764
CLAIMS SETTLEMENT EFFICIENCY RATIO
Public
Pays quickly ⏱️
31
Oriental Insurance
84%
1,109,859
CLAIMS SETTLEMENT EFFICIENCY RATIO
Public
Pays quickly ⏱️
32
United India
73%
4,581,900
CLAIMS SETTLEMENT EFFICIENCY RATIO
Public
Pays quickly ⏱️
33
National Insurance
72%
2,089,306
CLAIMS SETTLEMENT EFFICIENCY RATIO
Public
Pays quickly ⏱️
34
Bajaj Allianz
93%
1,711,734
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
35
Future Generali
87%
104,794
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
36
HDFC ERGO
83%
178,591
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
37
ICICI Lombard
78%
372,402
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
38
Royal Sundaram
77%
56,868
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
39
Bharti AXA
76%
42,643
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
40
Tata AIG
75%
91,382
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
41
IFFCO Tokio
75%
337,020
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
42
Reliance
72%
1,159,092
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
43
SBI General
59%
69,690
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Large)
Pays quickly ⏱️
44
Magma HDI
96%
6,233
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
45
Acko
87%
6,880
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
46
DHFL General
84%
2,065
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
47
Go Digit
82%
2,790
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
48
Liberty General
80%
43,536
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
49
Edelweiss
79%
223
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
50
Kotak Mahindra General
76%
7,316
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
51
Universal Sompo
76%
35,204
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
52
Cholamandalam
50%
49,959
CLAIMS SETTLEMENT EFFICIENCY RATIO
Private (Small)
Pays quickly ⏱️
53
Manipal Cigna
89%
153,563
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
54
Apollo Munich
85%
341,820
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
55
Max Bupa
84%
93,891
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
56
Religare Health
82%
696,111
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
57
Star Health
78%
808,481
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
58
Aditya Birla Health
73%
61,122
CLAIMS SETTLEMENT EFFICIENCY RATIO
Standalone
Pays quickly ⏱️
59
New India
2%
4,206,764
CLAIMS REPUDIATION RATIO
Public
Avoids paying ☠️
60
National Insurance
6%
2,089,306
CLAIMS REPUDIATION RATIO
Public
Avoids paying ☠️
61
Oriental Insurance
11%
1,109,859
CLAIMS REPUDIATION RATIO
Public
Avoids paying ☠️
62
United India
11%
4,581,900
CLAIMS REPUDIATION RATIO
Public
Avoids paying ☠️
63
Bajaj Allianz
3%
1,711,734
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
64
ICICI Lombard
8%
372,402
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
65
Future Generali
8%
104,794
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
66
Tata AIG
12%
91,382
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
67
Royal Sundaram
13%
56,868
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
68
Reliance
14%
1,159,092
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
69
HDFC ERGO
14%
178,591
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
70
Bharti AXA
16%
42,643
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
71
IFFCO Tokio
25%
337,020
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
72
SBI General
31%
69,690
CLAIMS REPUDIATION RATIO
Private (Large)
Avoids paying ☠️
73
Magma HDI
1%
6,233
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
74
Edelweiss
5%
223
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
75
DHFL General
6%
2,065
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
76
Acko
8%
6,880
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
77
Liberty General
13%
43,536
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
78
Go Digit
17%
2,790
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
79
Cholamandalam
17%
49,959
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
80
Kotak Mahindra General
20%
7,316
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
81
Universal Sompo
21%
35,204
CLAIMS REPUDIATION RATIO
Private (Small)
Avoids paying ☠️
82
Religare Health
6%
696,111
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
83
Apollo Munich
9%
341,820
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
84
Manipal Cigna
9%
153,563
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
85
Max Bupa
14%
93,891
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
86
Star Health
16%
808,481
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
87
Aditya Birla Health
20%
61,122
CLAIMS REPUDIATION RATIO
Standalone
Avoids paying ☠️
88
New India
2%
4,206,764
CLAIMS OUTSTANDING RATIO
Public
Takes long to pay⏳
89
Oriental Insurance
6%
1,109,859
CLAIMS OUTSTANDING RATIO
Public
Takes long to pay⏳
90
United India
9%
4,581,900
CLAIMS OUTSTANDING RATIO
Public
Takes long to pay⏳
91
National Insurance
9%
2,089,306
CLAIMS OUTSTANDING RATIO
Public
Takes long to pay⏳
92
HDFC ERGO
2%
178,591
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
93
Bajaj Allianz
3%
1,711,734
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
94
IFFCO Tokio
4%
337,020
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
95
Future Generali
4%
104,794
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
96
Bharti AXA
6%
42,643
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
97
Tata AIG
9%
91,382
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
98
Royal Sundaram
9%
56,868
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
99
SBI General
10%
69,690
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
100
Reliance
14%
1,159,092
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
101
ICICI Lombard
14%
372,402
CLAIMS OUTSTANDING RATIO
Private (Large)
Takes long to pay⏳
102
Go Digit
0%
2,790
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
103
Magma HDI
2%
6,233
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
104
Universal Sompo
3%
35,204
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
105
Edelweiss
3%
223
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
106
Kotak Mahindra General
4%
7,316
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
107
Acko
5%
6,880
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
108
Liberty General
5%
43,536
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
109
DHFL General
9%
2,065
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
110
Cholamandalam
33%
49,959
CLAIMS OUTSTANDING RATIO
Private (Small)
Takes long to pay⏳
111
Religare Health
1%
696,111
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
112
Manipal Cigna
1%
153,563
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
113
Max Bupa
2%
93,891
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
114
Star Health
5%
808,481
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
115
Apollo Munich
6%
341,820
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
116
Aditya Birla Health
6%
61,122
CLAIMS OUTSTANDING RATIO
Standalone
Takes long to pay⏳
117
Oriental Insurance
0%
1,109,859
CLAIMS PENDENCY RATIO
Public
Takes forever to pay ⏳⏳⏳
118
United India
0%
4,581,900
CLAIMS PENDENCY RATIO
Public
Takes forever to pay ⏳⏳⏳
119
National Insurance
1%
2,089,306
CLAIMS PENDENCY RATIO
Public
Takes forever to pay ⏳⏳⏳
120
New India
2%
4,206,764
CLAIMS PENDENCY RATIO
Public
Takes forever to pay ⏳⏳⏳
121
Tata AIG
0%
91,382
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
122
HDFC ERGO
0%
178,591
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
123
Bajaj Allianz
0%
1,711,734
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
124
Reliance
0%
1,159,092
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
125
Future Generali
0%
104,794
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
126
IFFCO Tokio
0%
337,020
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
127
SBI General
0%
69,690
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
128
Royal Sundaram
0%
56,868
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
129
Bharti AXA
0%
42,643
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
130
ICICI Lombard
1%
372,402
CLAIMS PENDENCY RATIO
Private (Large)
Takes forever to pay ⏳⏳⏳
131
Acko
0%
6,880
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
132
DHFL General
0%
2,065
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
133
Edelweiss
0%
223
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
134
Magma HDI
0%
6,233
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
135
Go Digit
0%
2,790
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
136
Universal Sompo
0%
35,204
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
137
Kotak Mahindra General
0%
7,316
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
138
Liberty General
0%
43,536
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
139
Cholamandalam
30%
49,959
CLAIMS PENDENCY RATIO
Private (Small)
Takes forever to pay ⏳⏳⏳
140
Max Bupa
0%
93,891
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
141
Religare Health
0%
696,111
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
142
Manipal Cigna
0%
153,563
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
143
Star Health
0%
808,481
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
144
Aditya Birla Health
0%
61,122
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
145
Apollo Munich
0%
341,820
CLAIMS PENDENCY RATIO
Standalone
Takes forever to pay ⏳⏳⏳
There are no rows in this table
⁠

Raw data for Solvency*
2
INSURER
Ratio
Measure
Type of Insurer
1
Bajaj Allianz
2.55
SOLVENCY RATIO
Private (Large)
2
Bharti AXA
1.76
SOLVENCY RATIO
Private (Large)
3
Future Generali
1.54
SOLVENCY RATIO
Private (Large)
4
HDFC ERGO
1.75
SOLVENCY RATIO
Private (Large)
5
ICICI Lombard
2.04
SOLVENCY RATIO
Private (Large)
6
IFFCO Tokio
1.66
SOLVENCY RATIO
Private (Large)
7
Reliance
1.6
SOLVENCY RATIO
Private (Large)
8
Royal Sundaram
1.93
SOLVENCY RATIO
Private (Large)
9
SBI General
2.34
SOLVENCY RATIO
Private (Large)
10
TATA AIG
1.63
SOLVENCY RATIO
Private (Large)
11
Acko
1.78
SOLVENCY RATIO
Private (Small)
12
Cholamandalam
1.55
SOLVENCY RATIO
Private (Small)
13
DHFL General
2.6
SOLVENCY RATIO
Private (Small)
14
Edelweiss
2.4
SOLVENCY RATIO
Private (Small)
15
Go Digit
2.27
SOLVENCY RATIO
Private (Small)
16
Kotak Mahindra General
1.86
SOLVENCY RATIO
Private (Small)
17
Liberty General
2.15
SOLVENCY RATIO
Private (Small)
18
Magma HDI
1.58
SOLVENCY RATIO
Private (Small)
19
Universal Sompo
2.24
SOLVENCY RATIO
Private (Small)
20
National Insurance
1.04
SOLVENCY RATIO
Public
21
New India
2.13
SOLVENCY RATIO
Public
22
Oriental Insurance
1.57
SOLVENCY RATIO
Public
23
United India
1.52
SOLVENCY RATIO
Public
24
Aditya Birla Health
1.62
SOLVENCY RATIO
Standalone
25
Apollo Munich
1.64
SOLVENCY RATIO
Standalone
26
Manipal Cigna
2.23
SOLVENCY RATIO
Standalone
27
Max Bupa
1.77
SOLVENCY RATIO
Standalone
28
Religare Health
1.56
SOLVENCY RATIO
Standalone
29
Star Health
2.01
SOLVENCY RATIO
Standalone
There are no rows in this table
⁠
*The data for Solvency Ratio is across all Insurance verticals and not Health alone

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