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Hi, I'm Tomás
Design Strategist, Lead UX, UX Researcher, Usability Testing Specialist
I have been working at the intersection of design and technology for 12 years. Throughout my career, I have worked in various sectors including government, payments, fintech, privacy, law & compliance, transportation and e-commerce. I have also co-founded and been involved in the launch of startups.
I previously gained valuable experience in supporting grassroots groups at . Previously, I designed for
, a platform for digital inclusion of the public school networks of Brazil. Other past experiences include Head of UX for and Senior UX Designer and Researcher for . I also have a master's degree on Communication Sciences @ Unisinos about a proposition of Media Observatory of AI by Tech Workers.
UX Portfolio
Here are some selected cases, from UX Research to plain UX and some UI.
Currently looking for...
I want to find a place where I can apply my extensive experience in UX and Research to drive positive impact, particularly in sectors such as Climate Justice, Agriculture & Agroforestry, Web3, Regenerative orgs, Human Rights, Health, Maps, or explore new areas of knowledge.
🌞 Available for full-time work.
🌎 I am at GMT-3 Timezone, and have been working with folks from US, Europe, India to NZ.
I'm available to start!
Key Skills
User Research, Usability Testing, Rapid Prototyping, Desk Research, Moderated and Unmoderated Research, Design Thinking, Design Sprint, Shape Up (Basecamp model), Data Analysis, Looker, Lookback, Excalidraw and Figma.
Languages
Fluent English, Intermediate Spanish, Beginner German, Native Portuguese
More about me
Let's start a conversation 💬
Resume
Cover Letter
I have over 12 years of experience working with startups and agencies.
I led UX Research at Open Collective, conducting in-depth user research that yielded a 20% increase in user satisfaction scores. The insights gathered drove the design of a sophisticated dashboard, resulting in a 15% improvement in task completion rates. This customized dashboard for a transparent and secure payment system contributed to a 25% reduction in average user session duration, ultimately saving users valuable time on the platform.
I’ve served as the Head of UX at Payface leading a team of 3, implemented streamlined design processes, reducing project timelines by 20% while maintaining a high standard of quality, with an accessible design system, led the design for successful product launches, contributing to a 10% increase in user adoption and achieving industry recognition.
Served as UX Designer and Researcher for PSafe, where I identified a demand for subscription-based privacy protection and conceptualized an Identity Theft product using low-fidelity prototypes and rigorous usability testing, that combined with a successful 7-day trial strategy, resulted in a 30% increase in subscriptions within three months. Expanded the product to iOS and B2B SaaS, contributing to an overall business growth of 20% in revenue.
Additionally, I have extensive experience as a UX Consultant, designing and growing multiple companies from inception. In my recent roles, I have been working with international clients, managing strategies, and consistently delivering user-driven results.
I look forward to discussing these ideas further.
tomas.susemihl@gmail.com
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