Principle #1: Reduce manager discretion in new hire offers
When an organization gives a hiring manager the ability to determine an individual employee’s compensation, it is opening the door to bias and discrimination. In a best case scenario, the organization is introducing an element of randomness into pay outcomes that doesn’t serve the organization or employees.
For example, a hiring manager with wide discretion may unwittingly compensate people with whom they have more in common higher than those with whom they have less in common (”Like me” bias). A hiring manager may reward or penalize a candidate for how they negotiate, or for something else that has nothing to do with how they will perform in role.
💬 Conversation Starter
"What are some of the reasons why it’s better for managers to avoid getting involved in individual new hire compensation components?”
Instructions: Anyone signed into this Coda doc can submit and vote on discussion topics in the table below without the subconscious bias of new rows, blinking cursors, author avatars, and increasing vote counts. Then jot down notes during the ‘live’ discussion.
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🛠️ Tools/Resources
Data sources
Radford
Good for both private and public companies Approximate pricing: $6-7K for Global Technology Survey; $2-3K for Pre-IPO survey All Radford data users must submit their data
Option Impact
Used primarily by private pre-IPO companies Free for any venture-backed company that provides their data 2x/year Companies can pay to avoid submitting their data
Mercer
Wide range of uses, including international data & retail data May also need to pay for their consulting services Software and tools*
(optional module to purchase if Workday is your underlying HRIS) (formerly known as Trove)
*Note: Renegade Partners is not an investor in any of these companies.
Consultants
If you’re a venture-backed company, reach out to your VC for recommendations on this. Most talent partners will have a short list of compensation consultants they’ve worked with recently and may recommend for your stage.
If you’re a larger company, your HR department likely has a short list of compensation consultants they’ve worked with in various areas of the business. It’s not atypical for a larger company to work with several different consultants who specialize in different areas (e.g., executive, sales, ops, etc)
Principle #2: Reduce manager discretion around comp-dependent ratings
I don’t want to perpetuate a system that has very well-articulated and well-understood sources of unfairness.
When it comes to the issue of comp-dependent performance ratings, there are a few facts worth noting (Buckingham and Goodall, ): 9 out of 10 HR professionals believe that the performance management cycles they were supporting were unfair The idiosyncratic rater bias suggests that more than half of a rating reflects the rater’s characteristics rather than the person being rated. UPDATE (August 2021) - "The research shows that when you evaluate someone’s performance, only about one-quarter of the rating is related to actual performance. The other three-quarters are related to noise. It can be “level noise,” which is that some raters are, on average, more generous than others. It can be “occasion noise,” reflecting the fact that the evaluator may be in a better disposition today than on other days. And it can be the idiosyncratic response of each person to another person, of a rater to a ratee. When you take all those things together, about three-quarters of a performance rating is based, in fact, on pure noise."
75% of a performance rating is noise! Additionally,
In performance conversations, women and people of color are often discussed with language that is NOT the language of promotion and advancement. Instead the language often used is non-specific or general language, or language that is has specific biased associations. Performance research increasingly suggests that financial compensation does not motivate higher performance.
💬 Conversation Starter
DISCUSS
“How much do we, as a company, invest in performance management?”
GATHER SOME INFO
STEP 1. For each of the following performance management tasks, provide a rough estimate of the number of hours spent each performance review cycle, per Full Time Employee (FTE) in each role (assuming 8 hr days/40 hr weeks/160 hrs per month):
STEP 2. For each of the roles listed, enter a rough estimate of the following:
The number of FTEs currently in your organization An estimated value of a fully-loaded compensation package
Based on the data you entered, here’s a report showing your total estimated costs spent on performance management tasks as an organization in just one perf cycle.
The total estimated cost per performance review cycle for your organization is: BREAKDOWN OF EST. COSTS PER ROLE
🛠️ Tools/Resources
Potential biases that influence performance ratings | Chart [PNG] Bias Interrupters: Identifying & interrupting bias in performance evaluations | 2-pager [PDF] Avoid common assessment pitfalls | 1-pager [PDF]
Principle #3: Reduce manager discretion in decisions about annual compensation adjustments
In many organizations, after a rating is assigned, the HR team uses those ratings and the allotted budget to algorithmically distribute raises, bonuses, or additional equity grants across the company. Following this step, managers and executives often have an explicit opportunity to reallocate recommended outcomes.
If you, as a CEO or an executive, have a discretionary pool of money or equity to allocate however they wish, eliminate it.
If you’ve already managed to have a fair performance review that has driven comp outcomes, consider why you still need an additional step where managers can adjust outcomes.
If this discretionary step exists in your organization, graciously decline to make adjustments to annual pay increase or new equity grants.
If you believe the ratings were fair, there should be no need to change the corresponding outcomes.
If there is additional discretionary budget that you control (e.g., x% of payroll is allotted to you to distribute across your team however you wish), use an algorithmic or rules-based approach for allocating this money. One example would be to distribute it based on base salary. Ask your HR team if you need help doing this.
💬 Conversation Starter
DISCUSS
“If an organization already has fair performance system that drives comp outcomes, what are some of the reasons why you’d still want to keep a discretionary pool of money or equity around?”
Instructions: Anyone signed into this Coda doc can submit and vote on discussion topics in the table below without the subconscious bias of new rows, blinking cursors, author avatars, and increasing vote counts. Then jot down notes during the ‘live’ discussion.
Show and sort by vote count