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First Name:Phone Number (for exclusive updates & rewards):Email Address:Are you a local or visiting Austin?🏠 Local🌎 Just visiting🧳 Frequent traveler to AustinHave you ever taken a pedicab ride before?🚲 Yes, and I love it!🚕 Not yet, but I’m curious😅 No, not really my thingWhat types of music do you enjoy? (Select all that apply)🎸 Rock🎧 EDM🎻 Classical🎤 Hip-hop/Rap🎶 R&B/Soul🌿 Reggae🎼 Other: ____________What kinds of activities do you enjoy when out and about?🎨 Art events🎶 Live music🍔 Food trucks🌱 Farmers markets🚲 Bike or pedicab rides🌃 Nightlife/bar hopping🧘 Wellness eventsAre you 420-friendly?✌️ Yes👀 I’m curious🙅 Not my vibeWould you like to receive updates about local events, healthy living, and special Woo offers?📩 Yes, sign me up!🚫 Not right now
What’s a product or service you wish more pedicabs or pop-ups offered?
(Short answer)What are your favorite things to do on a weekend?
(Short answer or checkboxes)What kinds of local experiences do you enjoy the most?🏞️ Nature & trails🛍️ Local shopping🎭 Live shows/events🍽️ Trying new food spots🎨 Creative workshopsWhat are your go-to spots in Austin or cities you’ve visited recently?
(Short answer)What’s your favorite type of food to grab from a food truck?🌮 Tacos🍔 Burgers🥗 Healthy bowls🍕 Pizza🍦 Sweet treats🍱 Other: __________Do you follow any wellness or health trends?💪 Fitness🧘 Mindfulness/Yoga🌿 Natural/Organic foods💊 Supplements/CBD/THCWhat kind of events do you wish happened more in your city?
(Short answer)How often do you attend local events or pop-ups?WeeklyMonthlyA few times a yearRarelyWould you be interested in any of the following?🧘 Health & wellness updates🎶 Private music/art events💼 Small biz networking🚲 Ride + tour packages🧺 Farmers market bundles📦 Local delivery from WooHow likely are you to recommend Woo rides/experiences to a friend?🔟 Absolutely!7–9 Very Likely4–6 Neutral1–3 Not Likely
What do you do for work (or how do you support your lifestyle)?
(Short answer)Do you work in any of these industries?🎨 Creative/Art💻 Tech/Startup🍳 Food & Bev💼 Business/Entrepreneur💊 Wellness/Health🚴♂️ Transportation📚 Student👩🎓 Other: ____________Are you more likely to spend money on:🛍️ Products🎉 Experiences💆 Self-care🎁 Gifts for othersHow do you prefer to support small businesses?🧾 Purchasing💬 Spreading the word💰 Donations/tips🧑🤝🧑 Volunteering/supportHow often do you spend money on the following per month?Food trucks:Bars/nightlife:Local art/music events:Transportation (Uber, pedicabs, scooters):
(Scale or short answer)What is your ideal price range for a pedicab experience?$5–10$10–20$20–30$30+ (for longer/custom rides)Would you consider subscribing to a membership or loyalty program with benefits?Yes / Maybe / NoWhat’s something you always spend money on, no matter what?
(Short answer)How likely are you to tip a pedicab driver, street performer, or small biz?AlwaysSometimesRarelyIf we created Woo experiences that directly support artists, mechanics, and drivers—would you want to be involved or contribute?Yes / Maybe / No
Which age group do you fall into?Under 1818–2425–3435–4445–5455+What best describes your current lifestyle?🎒 Student life✈️ Always on the move (frequent traveler)💃 Out and about on the town📚 Homebody with hobbies🛍️ Weekend explorer👨👩👧👦 Family-focused🎨 Creative soulWho do you usually hang with when you're out?Solo adventuresDate nightsFriend groupsFamily outingsWork crew or coworkersHow do you usually get around the city?🚗 My car🚕 Uber/Lyft🚲 Pedicab or bike🛴 Scooter🚶 Walking🚌 Bus or railWhat kind of neighborhoods do you vibe with most?🎶 Live music scenes🍷 Chill bar districts🌿 Nature/parks🛍️ Artsy or boutique areas🧘 Wellness-friendly spotsHow often do you spend money on fun or entertainment in a week?🎉 Daily🎈 A few times a week🎭 Once a week🎨 A few times a month🛌 Rarely – I keep it simpleWhat type of events do you usually attend? (Pick all that apply)🪩 Music festivals🍽️ Food pop-ups🎨 Art shows🎥 Outdoor movies🧘 Health & wellness events🌈 Cultural/family events🤝 Networking or community eventsWhat types of businesses do you enjoy supporting most?🌮 Food trucks🧵 Handmade/Local artists🎵 Street performers & musicians🚲 Eco-friendly/Green brands💫 Social causes/non-profitsIf you won a $100 Woo credit, what would you most likely spend it on?🚲 A magical city tour🧃 Local food & drink🛍️ Merchandise or handmade goods🎟️ Tickets to a local event🧘 Wellness services/productsHow would you describe your vibe in one word?
(Open text)What platforms do you use most to hear about local events or cool spots?📘 Facebook📸 Instagram🐦 Twitter/X
Surveys play a critical role in understanding customer experiences, identifying areas for improvement, and strengthening overall service quality. By collecting direct feedback from riders, delivery customers, and community partners, we gain actionable insights into what is working well and where adjustments are needed. This not only helps us improve customers satisfaction and loyalty but also guides strategic decisions on training, operations, and product offerings. regular surveys support continuous growth, empower our team to exceed expectations, and ensure Ho’ohana Whoo remains community-focused, responsive, and committed to excellence.
🌟 Tier 1: "Welcome to the Woo!" — Introductory Survey
Purpose: Gather basic contact info and get a feel for the customer’s vibe and preferences.
Format: 8–10 questions (mostly multiple choice or short answer)
Questions:
🌿 Tier 2: "Let’s Get to Know You!" — Lifestyle & Hobbies Survey
Purpose: Learn more about your customer’s preferences and habits for personalized service and engagement.
Format: 10–12 questions
Questions:
💸 Tier 3: "The Woo Life" — Spending & Support Survey
Purpose: Understand how customers make/spend money and what kinds of businesses or causes they support.
Format: 10–12 questions
Questions:
Would you like this formatted into a Google Form or printable PDF version next?
Perfect adjustment! Let’s revise Tier 3 to focus on demographics and lifestyle preferences in a way that feels friendly, fun, and not invasive—so you can still gain valuable insight into who your customers are without asking directly about income or job titles.
💫 Tier 3: "The Woo Vibe" — Who You Are & What You Love
Purpose: Understand your customer’s demographic profile, lifestyle choices, and spending tendencies without being too personal.
Format: 10–12 engaging, multiple choice or short-answer questions.
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