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St Mary's Demo

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SR
Sri Reddy

Patient Recruitment
Modernize Digital Presence
OnDemand Campaigns -
app.dev.steerhealth.io
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MD Profiles -
https://intake.dev.steerhealth.io/af679671a2c246a450206c87a28995c205
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Easy to navigate website -
kcfmc.com
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and island dermatology
Integrated chat capabilities 24/7 and 365 days -
https://hello.dev.steerhealth.io/conversation-widget/af679671a2c246a450206c87a28995c205
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Google My Business & Facebook profiles

Emphasize the importance by showing the current state
GMB for St Mary’s Medical Group - no website, no contact info, broken MD profiles
Patient Retention
Virtual Assistant 24/7 and 365 day customer service while freeing the staff time to manage important/complex topics
Existing patient workflows
New patient workflows
Offload repetitive tasks - Streamline patient intake, eligibility checks and collect payments - links
Online chatbot features that provide similar workflows
Add 2-Way SMS & Smart Reminders

Patient Satisfaction
Post Visit Check-Ins
https://hello.dev.steerhealth.io/chat-bot/98448c7ac4937d8656034698b98d97e016
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Facility and Provider Ratings -
https://hello.dev.steerhealth.io/chat-bot/98448c7ac4937d8656034698b98d97e01
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6

Challenges with Patient Recruitment
GMB
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