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Integrations

Advanced features in Scrollmark

FAQs

Troubleshooting Scrollmark

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Integrations

Zendesk

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Shopify

Hit Install from

https://apps.shopify.com/scrollmark⁠

after logging in to your Shopify store.

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Accept permissions in the authorization screen.

You'll be redirected to Scrollmark. Possibly need to log in if you're not already. That's it!

It'll take a few seconds, but in the Knowledge Base > Catalog tab you'll start to see your product collections from Shopify show up.

HubSpot

Go to Settings in your HubSpot account. Then look for Integrations > Private Apps

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Click on Create a private app.

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Fill out the basic information for this connection.

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For Scopes, provide access to tickets under Standard and click on Create from the top right hand corner.

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Your private app will be created. Copy the token for it.

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Now, go to

app.scrollmark.com⁠

and click on the Settings tab. Go to Integrations.

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Here, click on Connect under HubSpot.

In the popup, enter a name for the connection such as [Company Name] and paste the token you’d copied from HubSpot. Then hit Save.

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Your HubSpot account will be connected to Scrollmark and you can use it in a journey to export collected information.

When configuring the export node, use these settings:

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Each time details for a user are exported from Scrollmark, it'll be created as a ticket in HubSpot with the email name as the ticket name:

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Click to expand

Click to expand

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Klaviyo

Go to your Klaviyo account and from the left side bar, go to Audience > Lists & segments

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From the top right, create a new list.

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Give it a name. Assigning it a tag is optional.

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Once that’s done, go to Settings for the list and click on Consent. Then choose Single opt-in and save.

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Now, go to Settings.

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In the Account tab, click on API Keys tab from the left and click on Create Private API Key

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Name the key, make it a Full Access Key and click on Create.

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Copy the Private Key from the next screen.

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Now, go to

app.scrollmark.com⁠

and click on the Settings tab. Go to Integrations.

⁠

Here, click on Connect under Klaviyo.

In the popup, enter a name for the connection such as [Company Name] and paste the API key you’d copied from Klaviyo. Then hit Save.

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On the next screen, choose the list you’d created earlier in Klaviyo and hit Save.

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Your Klaviyo account will be connected to Scrollmark and you can use it in a journey to export collected information.

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