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We are humbled yet excited you’d consider joining our team! 😊 🦸‍♂️

Click on any of the available positions below to expand, learn more, and apply

Field Technician (Emphasis on Client Education)

At our company, we don't believe in stuffy suits and claustrophobic cubicles. We're all about open spaces, friendly faces, and a relaxing vibe that makes every workday enjoyable and valuable.

Position Overview:

We're on the hunt for a friendly, approachable Client Education Technician (Field) who's passionate about empowering our clients through education. In this role, you'll be the front line of our client service, traveling to our clients' locations to inspect, recommend, fix/install, and ensure they're comfortable and confident using our products and services. We’re about spreading knowledge in the most relaxed, yet professional way possible.
Key Responsibilities:
Creating safe environments for our clients to express concerns
Conducting on-site inspections and diagnostic
Explaining technical concepts in a jargon-free, user-friendly language.
Educating our client on your findings and offered solutions
Perform all system enhancements, replacements, and repairs that are either pre-authorized or fit into the clients budget and comfort level
Leave our client with a stronger bond with our organization by embodying our laid-back, service-oriented philosophy.
Required Skills and Qualifications:
An easy-going attitude and ability to adapt to different environments.
Strong communication skills, with an emphasis on making the complicated understandable.
A knack for teaching or coaching - formal or informal.
A valid driver's license - you'll be hitting the road quite a bit!
If you're all about meeting new people, making an impact, and sharing knowledge in a cool, calm, and collected way, we'd love to hear from you. Remember, our dress code is casual, our work is serious, but our vibe is always cool and collect.

Client Education Support (Office/Field)

We're about more than just business. We believe in balancing serious work with a laid-back, supportive atmosphere. Forget the usual office politics and countless memos, we like to keep things relaxed and enjoyable.

Position Overview:

We’re seeking an enthusiastic and easy-going Client Education Support (Office/Field) team member. In this hybrid role, you'll oscillate between supporting our clients remotely from our relaxed office space, and stepping out into the field to offer on-site assistance. It’s all about empowering our clients to understand and love our products.

Key Responsibilities:

Answering client questions both remotely and on-site, delivering solutions with a dash of charm.
Explaining technical aspects in everyday language, helping clients to get the most from our products.
Assisting the field team with client training and education.
Capturing client feedback to improve our services and support.
Fostering positive client relationships in line with our friendly, relaxed culture.

Required Skills and Qualifications:

A easygoing, yet professional attitude, capable of adapting to varying environments.
Stellar communication skills, particularly in simplifying technical concepts.
A love for teaching and serving in a laid-back style.
A valid driver's license - sometimes you'll swap office views for the open road.
If you're into spreading knowledge with a side of cool, and enjoy both office and field work, drop us a line. Our dress code is casual, our work is important, but our vibe is always easygoing.

First Contact Team (Remote)

Think work should be enjoyable? So do we. We're all about balancing productivity with a relaxed, welcoming vibe - all from the comfort of your home.

Position Overview:

We're seeking a friendly and outgoing member for our First Contact Team. As the initial point of contact for our clients, you'll set the tone for their experience with us. And the best part? You'll do it all remotely, because we believe in flexibility and work-life balance.

Key Responsibilities:

Responding promptly and professionally to client inquiries via phone, email, or chat.
Providing information about our products and services, with a knack for turning tech-talk into everyday language.
Guiding clients towards the right solutions for their needs, all while maintaining our relaxed, friendly approach.
Gathering feedback to help improve our client interactions.
Upholding our company culture of laid-back professionalism in every client interaction.

Required Skills and Qualifications:

A personable, adaptable attitude that shines through the screen.
Strong written and verbal communication skills, with a talent for simplifying complex information.
A passion for helping and educating others, in the relaxed way.
The ability to work remotely and manage your time effectively.
If you're all about offering a friendly first impression and believe in balancing work with relaxation, we'd love to hear from you. Remember, our work is important, our dress code is your choice, and our vibe is always relaxed.

Order Building Team (Winsted, MN)

Welcome to a place where work feels less like work and more like a community. We mix serious productivity with a relaxed atmosphere that encourages camaraderie and a sense of comfort.

Position Overview:

We're looking for a dynamic individual to join our Production Team in Winsted, MN. This role is all about playing your part in crafting our top-quality products, all while enjoying a laid-back, friendly environment.

Key Responsibilities:

Assembling products with care and precision, keeping the relaxed yet focused energy alive.
Handling inventory in the warehouse, ensuring everything is in its right place.
Adhering to safety protocols, while maintaining our easygoing, friendly atmosphere.
Collaborating with team members to ensure efficient operations.
Embracing our culture of laid-back professionalism in every task.

Required Skills and Qualifications:

A calm, can-do attitude that thrives in a teamwork-driven environment.
Strong organizational skills, with a knack for attention to detail.
The ability to follow safety guidelines while keeping the vibe relaxed and enjoyable.
Previous experience in a warehouse or assembly role is a plus, but not necessary.
If you're all about pre-production in a laid-back, team-focused setting, we want to meet you. At our place, the dress code is casual, the work is important, and the atmosphere is relaxed.
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