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Democratize AI for FinTech
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OKRs and High-level Plan

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Enable every FinTech decision to be powered by AI

High-level Plan: FinTech Adoption
 

Objective:

Enable every FinTech decision to be powered by AI - from foundational data engineering/ management capabilities to risk assessment to customer engagement. Our goal is to empower FinTech companies to leverage AI in all facets of their operations, unlocking new opportunities for growth and efficiency.


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Key Results:

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Key Result

KPIs (Leading Indicators)

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1

Adoption of Synapse Labs' AI Capabilities:

Number of financial services companies adopting and integrating Synapse Labs' AI apps
Number of inquiries and demonstrations requested by companies
Progress in integration discussions
Successful case studies or pilot projects with partner companies
Conversion rate from proof-of-concept to production
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2

Professional Services Revenue:

Total revenue generated from professional services
Number of businesses utilizing professional services
Average deal size per engagement
Customer satisfaction surveys, testimonials, and referrals from satisfied clients
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3

Corporate Training Revenue:

Total revenue generated from corporate training programs
Number of corporate training engagements
Average revenue per training program
Customer satisfaction ratings from trainees
Repeat business from satisfied clients
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4

Recruitment Fee Revenue:

Total revenue generated from talent acquisition/ recruitment fees
Number of successful placements made through Synapse Labs' talent pipeline
Average fee per placement
Feedback and satisfaction ratings from hiring companies, repeat business from satisfied clients
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5

Customer Retention and Renewal:

Percentage of businesses renewing their contracts or engaging in repeat business
Customer satisfaction ratings
Ongoing customer engagement and support
Timely delivery of professional services and training programs
Customer referrals and recommendations
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