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A repository for efficient tech support, featuring FAQs, articles, and troubleshooting guides with a tagging system for easy retrieval.
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Technical Support Requests
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Email id
Owner
Status
User Email
Urgency rating
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1
Completed
Dear Support,
I am writing to report an issue with my account. I am unable to log in despite multiple attempts. Can you please assist me in resolving this issue?
Regards,
John Smith
MEDIUM
User [John Smith](User Email 1) is having trouble logging into their account and has requested assistance from the support team.
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Email
2
In Progress
Dear Support,
I am writing to bring to your attention that I am having difficulties updating my billing information. Can you please assist me on how to go about it?
Regards,
John Doe
LOW
The user from [User Email 1] is having trouble updating their billing information and is seeking assistance on how to do so.
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Email
3
Pending
Dear Support,
I hope this email finds you well. I am writing to express my concern regarding the customization of my profile page on your platform. Is there any way I can customize it to my liking?
Thank you for your attention to this matter.
Regards,
John Doe
LOW
The user at [User Email 1] is requesting assistance with customizing their profile page on our platform.
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Email
4
Pending
Dear Support,
I am writing to you because I am having troubles with uploading my images properly. Could you please assist me with this issue?
Regards,
John Smith
LOW
User is facing issues while uploading images and is seeking assistance from the support team.
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Email
5
Pending
Dear Support,
I am writing to express my frustration with trying to cancel my subscription. I have followed the instructions on your website, but I am still being charged. Can you please assist me with cancelling my subscription as soon as possible?
Regards,
John Doe
HIGH
User [User Email 1] is facing issues with cancelling their subscription and has reached out for assistance.
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Email
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