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FAQs

How to send cancelled emails?


Open the mail on Zoho by searching either the Booking ID or the name on the booking.
search
Tap on the “Display Now” button.
BeforeDisplayNow AfterDisplayNow
Select and copy the whole email from “Your Waylo Booking Request” (on the top) to the Facebook icon (at the bottom).
FacebookIcon
Tap on “New Mail” (on the top left side) of Zoho.
NewMail
Paste the copied content on the body of the new mail.
Paste
Change “Your request has been received” or “Your request is confirmed” to “Your request has been cancelled” or ”Your request is cancelled”.
Yourrequesthasbeencancelled Yourrequestiscancelled
Copy the whole subject from the previous mail. In the new mail write “Cancelled: 1465800000XXXXX - “ in the subject and then paste the whole subject that was copied. Example - Cancelled: 1465800000XXXXX - XXX Hotel (19 Dec, 2019 - 26 Dec, 2019)
BeforeSubject NewSubject
From the previous mail copy the email address that is mentioned in “To” and paste it at the same place in the new mail.
PreviousTo NewTo
Tap on the down arrow on the “Send” button and click on the “Send right now” option.
SendRightNow

Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.