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FAQs

How to send cancelled emails?



Open the mail on Zoho by searching either the Booking ID or the name on the booking.
search

Tap on the “Display Now” button.
BeforeDisplayNow AfterDisplayNow

Select and copy the whole email from “Your Waylo Booking Request” (on the top) to the Facebook icon (at the bottom).
FacebookIcon

Tap on “New Mail” (on the top left side) of Zoho.
NewMail

Paste the copied content on the body of the new mail.

Paste
Change “Your request has been received” or “Your request is confirmed” to “Your request has been cancelled” or ”Your request is cancelled”.
Yourrequesthasbeencancelled Yourrequestiscancelled

Copy the whole subject from the previous mail. In the new mail write “Cancelled: 1465800000XXXXX - “ in the subject and then paste the whole subject that was copied. Example - Cancelled: 1465800000XXXXX - XXX Hotel (19 Dec, 2019 - 26 Dec, 2019)
BeforeSubject NewSubject

From the previous mail copy the email address that is mentioned in “To” and paste it at the same place in the new mail.
PreviousTo NewTo

Tap on the down arrow on the “Send” button and click on the “Send right now” option.
SendRightNow


Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.