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九日支援 / Nine Sols Support

九日版本更新 / Nine Sols Patch Notes

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Save File Restore

Last edited 44 seconds ago by 林天心（Iris Lin）

中文：

遊戲進度修復⁠

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When encountering missing save files, please follow the standard debug flow below. Ensure that your game is updated to the latest build before trying the solutions.

My Save Files Were Deleted/The Game Cannot Load My Save File

Please apply our provided saved data to continue playing:

Download the appropriate saved files:

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Before Power Reservoir Boss Fight⁠

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After Power Reservoir Boss Fight⁠

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After Agricultural Zone Boss Fight⁠

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Before Xingtian Boss Fight in Boundless Repository⁠

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After Boundless Repository Boss Fight⁠

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After Jailbreak⁠

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After Factory Boss Fight⁠

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After Cortex Center Boss Fight⁠

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After Grotto of Scriptures Boss Fight⁠

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After Empyrean Dist. Boss Fight⁠

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Unzip the file.

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Open the unzipped folder saveslot0 and copy all the files inside.

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Screenshot 2024-07-18 at 11.17.32 PM.png

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Open the path of the save file (Press Ctrl + Alt + O / Command + Option +O in the main menu).

Windows: C:/users/username/AppData/LocalLow/RedCandleGames/NineSols/saveslot0

Mac: /Users/username/Library/Application Support/RedCandleGames/NineSols/saveslot0 Please also refer to

Apple Support⁠

if you are unsure how to access the path above.

Select the corresponding saveslot folder according to your save on the File Select page.

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Screenshot 2024-07-18 at 11.22.16 PM.png

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Launch Nine Sols on Steam, go to the main menu, and switch to the window opened in Step 4.

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Paste the copied files and replace the original ones.

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Screenshot 2024-07-18 at 11.24.04 PM.png

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Return to the game and select [Exit Game].

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Launch Nine Sols again and locate your restored saved data.

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Unable to Save the Game

You may encounter issues with saving the game if there is insufficient space on your hard drive. Please first check if there is enough space on the hard drive where the save files are stored.

Windows: C Drive

Mac: Internal Hard Drive

If you confirm that there is enough space but still encounter issues with saving the game, please follow the instructions below:

Right-click on the Steam icon in the bottom right corner and close Steam completely.

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Delete the existing flags.sav file.

Navigate to the

Save File Restore page⁠

to download save file.

Then copy your new save file to the saveslot0 folder.

Right-click on Steam and select "Run as administrator".

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Launch Steam, play the game for a while, and then try saving again.

If you still can't save your new progress, repeat step 4 and then disable Steam Cloud for Nine Sols.

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If the problem remains unsolved after trying, please compress your save data folder and send it to

shop-support@redcandlegames.com⁠

The save file path is as follows (Press Ctrl + Alt + O / Command + Option +O in the main menu):

Windows: C:/users/username/AppData/LocalLow/RedCandleGames/NineSols

Mac: /Users/username/Library/Application Support/RedCandleGames/NineSols Please also refer to

Apple Support⁠

if you are unsure how to access the path above.

My Save Files Were Deleted/The Game Cannot Load My Save File

Unable to Save the Game

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