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如何找到Crash Report

請依據以下說明找到您的Crash Log:
對應路徑
Name
Path
1
Windows Log路徑
%USERPROFILE%\AppData\LocalLow\RedCandleGames\NineSols\Player.log
2
Windows Crash路徑
%TMP%\RedCandleGames\NineSols\Crashes
3
Mac Log
~/Library/Logs/RedCandleGames/Nine Sols/Player.log
There are no rows in this table

Windows

Crash路徑
%TMP%\RedCandleGames\NineSols\Crashes
複製上面這串到檔案總管的路徑上,如下圖: ​若路徑不存在,則代表 crash 時並沒有成功生成報告
image.png
若能成功打開,裡面會有各個 crash report 的資料夾,如下圖:
image.png
請將對應時間點的 crash report 製作成壓縮檔並郵寄至shop-support@redcandlegames.com
Log路徑
%USERPROFILE%\AppData\LocalLow\RedCandleGames\NineSols\
複製上面這串到檔案總管的路徑上,如下圖:
image.png
請將目錄下的 Player.log 郵寄至shop-support@redcandlegames.com
%TMP%\CompanyName\ProductName\Crashes

Mac

Mac Log路徑
~/Library/Logs/RedCandleGames/Nine Sols/Player.log

請將此檔案郵寄至shop-support@redcandlegames.com

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