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Learn Communication Skills with YouTube
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Learn with YouTube

Use this template to keep your subject matter videos, notes and questions in a single place and track your progress

Overview

YouTube is a great platform to learn a new skill or subject area (such as Communication Skills). If you are trying to learn a subject that spans multiple videos or playlists, use this template to keep your subject matter videos, notes and questions in a single place and track your progress.

Quickstart

1️⃣
Add a video to your list by hitting the "Add a video to the lecture list" button and copy and paste the YouTube link into the right field.

2️⃣
Watch the video from this doc, and click on the "Watched?" checkbox when you've finished the video.

3️⃣
Track your progress at the top of the doc 📈.

You have completed
97.82608695652173
% of this course


Add a video to the lecture list

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Notes
1
Mark Complete
American Accent Training -Free Online Course- Part 1 of 5
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2
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American Accent Training -Free Online Course- Part 2 of 5
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3
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American Accent Training -Free Online Course- Part 3 of 5
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4
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Voice & Accent Training American accent British accent US accent UK accent
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5
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25 English Tongue Twisters Practice to Improve Pronunciation
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6
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Learn English | Pronunciation | Indians | Lesson 1
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7
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How to Be More Polite in English: Useful Phrases for Speaking Polite English
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8
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FORMAL vs. INFORMAL EXPRESSIONS in English | Formal and Informal English
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9
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Positive Attitude Training Video - eLearning
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10
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Nancy Friedman, The Telephone Doctor's ASAP Technique Handling the IRATE customer.
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11
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The Service Mentality - Resiliency From Nancy Friedman The Telephone Doctor Customer Service Expert
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12
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Top 6 Ways to Get An Angry Customer to Back Down
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13
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Free Customer Service Tips
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Customer Service Training Videos - Probing Questions
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15
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Excellent Customer Service Skills
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16
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Customer Service Empathy Training
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Listening Skills Customer Service Training Program
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18
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Smile Before you answer the phone
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19
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Five Forbidden Phrases® of Customer Service
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Five Forbidden Phrases of Customer Service
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22
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Essential Telephone Skills - Training Video
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The Hold Button: Phone Skills Canity Training
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Business Friendly Customer Service Training Program
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25
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Parts of Speech in English - Grammar Lesson
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26
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Types of Nouns in English - Grammar Lesson
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27
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Master ALL TENSES in 30 Minutes: Verb Tenses Chart with Useful Rules & Examples
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28
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A vs. AN in English - 101 Practice Exercises - Indefinite Articles
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29
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Possessive Adjectives in English - Grammar Lesson
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Basic Prepositions of Place in English
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AT ON IN - Prepositions of Time in English
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THE WEEKEND - AT the weekend or ON the weekend?
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Countable and Uncountable Nouns in English
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Daily Routines - Past Tense in English
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35
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Do Does Did Done - English Grammar Lesson
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Apostrophe S - Possessive Nouns in English
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I agree - I don't agree - English Grammar Lesson
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Possessive Pronouns in English - Grammar Lesson
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39
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Adverbs of Frequency in English - Grammar Lesson
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40
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Question Words in English
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Can Can't Cannot - English Grammar Lesson
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Subject Verb agreement
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Subject Verb Agreement
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Technical Support (Software Update) Sample Scenario
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Call Center Sample calls :Tech Support || Tips for aspiring call center agents
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Real Talk #16 - Calling tech support
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