YouTube is a great platform to learn a new skill or subject area (such as Communication Skills). If you are trying to learn a subject that spans multiple videos or playlists, use this template to keep your subject matter videos, notes and questions in a single place and track your progress.
Quickstart
1️⃣ Add a video to your list by hitting the "Add a video to the lecture list" button and copy and paste the YouTube link into the right field.
2️⃣ Watch the video from this doc, and click on the "Watched?" checkbox when you've finished the video.
3️⃣ Track your progress at the top of the doc 📈.
You have completed
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Notes
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Watched?
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Video
Notes
1
Mark Complete
American Accent Training -Free Online Course- Part 1 of 5
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2
Mark Complete
American Accent Training -Free Online Course- Part 2 of 5
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3
Mark Complete
American Accent Training -Free Online Course- Part 3 of 5
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4
Mark Complete
Voice & Accent Training American accent British accent US accent UK accent
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5
Mark Complete
25 English Tongue Twisters Practice to Improve Pronunciation
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6
Mark Complete
Learn English | Pronunciation | Indians | Lesson 1
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7
Mark Complete
How to Be More Polite in English: Useful Phrases for Speaking Polite English
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8
Mark Complete
FORMAL vs. INFORMAL EXPRESSIONS in English | Formal and Informal English
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9
Mark Complete
Positive Attitude Training Video - eLearning
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10
Mark Complete
Nancy Friedman, The Telephone Doctor's ASAP Technique Handling the IRATE customer.
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11
Mark Complete
The Service Mentality - Resiliency From Nancy Friedman The Telephone Doctor Customer Service Expert
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12
Mark Complete
Top 6 Ways to Get An Angry Customer to Back Down
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13
Mark Complete
Free Customer Service Tips
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14
Mark Complete
Customer Service Training Videos - Probing Questions
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15
Mark Complete
Excellent Customer Service Skills
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16
Mark Complete
Customer Service Empathy Training
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17
Mark Complete
Listening Skills Customer Service Training Program
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18
Mark Complete
Smile Before you answer the phone
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19
Mark Complete
Five Forbidden Phrases® of Customer Service
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20
Mark Complete
Five Forbidden Phrases of Customer Service
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21
Mark Complete
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22
Mark Complete
Essential Telephone Skills - Training Video
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23
Mark Complete
The Hold Button: Phone Skills Canity Training
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24
Mark Complete
Business Friendly Customer Service Training Program
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25
Mark Complete
Parts of Speech in English - Grammar Lesson
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26
Mark Complete
Types of Nouns in English - Grammar Lesson
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27
Mark Complete
Master ALL TENSES in 30 Minutes: Verb Tenses Chart with Useful Rules & Examples
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28
Mark Complete
A vs. AN in English - 101 Practice Exercises - Indefinite Articles
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29
Mark Complete
Possessive Adjectives in English - Grammar Lesson
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30
Mark Complete
Basic Prepositions of Place in English
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31
Mark Complete
AT ON IN - Prepositions of Time in English
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32
Mark Complete
THE WEEKEND - AT the weekend or ON the weekend?
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33
Mark Complete
Countable and Uncountable Nouns in English
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34
Mark Complete
Daily Routines - Past Tense in English
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35
Mark Complete
Do Does Did Done - English Grammar Lesson
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36
Mark Complete
Apostrophe S - Possessive Nouns in English
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37
Mark Complete
I agree - I don't agree - English Grammar Lesson
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38
Mark Complete
Possessive Pronouns in English - Grammar Lesson
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39
Mark Complete
Adverbs of Frequency in English - Grammar Lesson
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40
Mark Complete
Question Words in English
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41
Mark Complete
Can Can't Cannot - English Grammar Lesson
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42
Mark Complete
Subject Verb agreement
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43
Mark Complete
Subject Verb Agreement
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44
Mark Complete
Technical Support (Software Update) Sample Scenario
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45
Mark Complete
Call Center Sample calls :Tech Support || Tips for aspiring call center agents
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46
Mark Complete
Real Talk #16 - Calling tech support
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