The issue is still the same for me in a new Coda document outside of my main workplace. When I try to connect/view my templates in the “Generate” button, the templates never show up (Use to work a few weeks ago, but has since stopped). Eventually it will timeout and say “Documint took too long to respond” ... See below
Additionally, the Documint support team doesn't seem to have any answers as of yet.
UPDATE (4-16-24):
I can now see my templates (they show up when trying to connect in the above), but after trying to generate a report I get this error on the coda side. And this is after uninstalling the pack and using a new API key.
UPDATE 2: (4-16-24): SOLUTION
Documint reached out and we jumped on a zoom call. We found the error. Turns out that in my final JSON string that was getting sent over to Documint contained some characters that Documint didnt like. (“”) vs. ("") but we used .RegexReplace("“|”", '\"') in the custom payload formula to replace them. Boom, it was generating again.
It was overall a 2 part problem. I see in their release notes that they also fixed whatever the other problem was as well: